Toni Diane Ruppert

423-***-****

abjovm@r.postjobfree.com

Education

Bachelor of Science, Industrial Engineering 1993

Mississippi State University, Starkville, Mississippi

Experience

September 2009 to Present

RockTenn - Sequatchie Valley Folding Carton Division, Jasper, Tennessee

Quality Manager, SQF Practitioner, HAACP Coordinator, ISO Management

Representative

Responsibilities include:

. Directing the quality initiatives for the manufacturing facility

. Leading team investigations to determine root cause analysis and

resolutions to customer and internal issues

. Directing a staff of 10 quality technicians

. Owner of Compliant Pro CAPA system in facility including training and

working with end users, trouble shooting

. Trend and analyze customer complaints and plant defect rates to

determine continuous improvement efforts

. Responsible for customer audits, ISO audits, and any other third party

audit compliance

. Owner of document control system and product specifications

. Currently implementing a new product specification system which

includes working with customers, customer service, and manufacturing

to accurately capture customer needs

. Communicate product requirements and customer information with

manufacturing facility

. Communicate any procedural requirements and changes to manufacturing

facility and addressing any related training needs

. Successfully managing several projects simultaneously, delegation of

tasks, identifying priorities

. Constantly operating with a sense of urgency and direction led by a

strong customer focus

. Facilitate training, customer issue and audit meetings leading to

cross functional teams to reach a common goal

. Currently in process of ramping up for Safe Quality Food initial audit

for certification

. Change management leader

November 2008 to June 2009

DJO -Chattanooga, Hixson, Tennessee

Quality Engineer

Quality Engineer for 3 manufacturing cells responsible for:

. Developed customer relationships and in many cases was first point of

customer contact for specifications, data requests and customer issues

. Analyzing data of customer issue trends to present findings, identify

and implement resolutions, and preventing future reoccurrences

. Implementing, training and maintaining current procedures while

complying with FDA Regulations

. Liaison to sister plant in Mexico for product produced for Chattanooga

by Mexico Facility, responsible for resolution of issues and well as

continuous improvement efforts

. QE support for new and existing products, and or product redesign,

responsible for development of and maintenance of quality plans, risk

management plans, risk analysis, FMEAs

. Lead monthly cell quality meetings to educate, communicate, and obtain

feedback on current operating issues

. Trend cell information such as defects to use in continuous

improvement efforts

. Initiated Engineering Change Orders, tracked and ensured all stages

were implemented as designed

. Implemented FIFO across warehouse to transfer to WIP and manufacturing

floor

. Monthly audit for cells for ISO compliance, ergonomic issues, lean

opportunities

. Review and approval of First Article submission on new and/or existing

product, process or vendor change

. Quality representative on rapid improvement events

. Evaluation and approval of First Article samples for fit and

conformance

. Work with suppliers on resolution of issues and qualification of new

purchased product

October 2002 to August 2008

Propex Incorporated, Chattanooga, Tennessee

Corporate Quality Engineer June 2007-August 2008

LIMS Project Leader - Lab Information Systems (LIMS) Team - a one million

dollar plus Continuous Improvement project to implement the Quality Module

of SAP ERP to replace the current Lab Data collection system for six

manufacturing facilities

. Utilized project management skills to successfully implement project

within timeline utilizing six Quality Leaders and other delegates for

necessary tasks

. Used process mapping and value stream mapping to determine current

state, ideal and future state

. Gathered data, equipment requirements, process information for all

manufacturing processes, testing and inventory requirements, including

nonwoven, woven, and extrusion, test method requirements, product

information, and any other critical information vital to the project

for blueprint, realization, and implementation phases

. Ensured detailed accuracy of all data required for project

. Developed and delivered oral and written presentations detailing phases

and relevant information to key personnel and leadership including

milestones and any scope changes

. Wrote, designed and produced testing scenarios for all current

manufacturing processes process and constructed test scripts for unit

and integration testing of all steps of the module from material set up

to data entry, documented defects and found resolutions

. Managed critical master data collection of material specifications to

populate QM system for testing and actual implementation Go Live

. Facilitated training classes prior to implementation as well as

developed training material and procedures; training included classroom

and on site, hands on

. Facilitated on site training classes managing group dynamics to ensure

that when students left that skills learned could be taken directly to

shop floor

. Work with users to resolve conflict, trouble shoot and inappropriate

data usage

. Thoroughly documented all changes and upgrades

Note: Because of the direct impact on logistics, the last 2 months of

the project, I was assigned to trouble shoot incorrect data usage

effects on product certifications, inventory and logistics, working

directly with customers, customer care and distribution, this

identifying problems either end user or design, testing and

implementing resolutions and training

Propex Incorporate, Ringgold Nonwovens Facility, Ringgold, Georgia

Quality Leader October 2002 - June 2007 - Supervisor of 13 Direct Reports

. Lead Quality Auditor for ISO 9000, managed and performed internal

audits as required by standard, maintained all records required for ISO

audits, customer audits which included stringent requirements imposed

by Departments of Transportation, Landfill projects and Automotive

QS9000 Customers

. Owned and controlled all product specifications for manufacturing

product end use, as well as all documentation, procedures, SOPs

necessary for ISO compliance and manufacturing and testing operation

. Oversee monitoring, verification and validation activities to ensure

that all products leaving the facility meet the customer

specifications.

. Developed customer relationships and in many cases was first point of

customer contact for specifications, data requests and customer issues

. Leader or active member on Six Sigma or Lean events aimed at reducing

waste and off quality or increasing customer satisfaction

. Wrote, implemented and trained key personnel on quality methods,

procedures and continuous improvement tools

. Tracked and presented DPMU (Defects Per Million Units), Corrective

Action summaries and Customer Complaints analysis for Plant Quality

Meetings and Corporate Quality Conferences, Guiding Coalitions where

data was used for Operation Plan

. Developed and delivered oral and written presentations for findings of

CTQ Events, Rapid Improvement Events, and Corrective Action Projects

for Plant Leadership, Executive Leadership and Customers

. Maintenance of current LIMS system including new specification entry,

specification changes, data entry and data retrieval for analysis, this

included review of all data to ensure accuracy

. Expedited communication between upper level management and general

personnel

. Successfully managed ISO 9000 and ISO 14001 certification audits for

five years as the ISO Management Representative

. Guided, evaluated and supported teammates in quality testing lab

staffed 24 hours a day, 7 days a week, responsible for measuring and

testing product and tabulating process and product data

. Traveled to various customers to present information on current quality

initiatives and issues

. Responsible for quality lab budget

June 2000 to October 2002

American Nonwovens Corporation, Vernon Alabama, Columbus, Mississippi

Quality Manager - Spunbond Facility, Product and Market Development

Manager - Corporate, Quality Manager - Needlepunch Division

Software/Systems: SAP (ERP and Quality Module), SAP Business Warehouse,

Microsoft Excel, Microsoft Project, Microsoft Word, Microsoft Power Point,

Minitab, Adobe Acrobat, Visio, Smart Teams, AS400, QI Macros

Additional Training:

Green Belt Certification Training

Pathwise Corrective Action/Root Cause Analysis

Pathwise FMEA Training

Social Skills Versatility Training

Safe Quality Food Practitioner Certification

HAACP Coordinator Training

Fundamentals of Paperboard - Clemson Training

References available upon request.

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