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Customer Service Administrative Assistant

Location:
Huntsville, AL, 35805
Posted:
October 11, 2010

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Resume:

Jamie Alexander Johnson

**** ********* **. ***. *

Huntsville, AL 35805

256-***-**** cell

abjoui@r.postjobfree.com

Education

Athens State University (Present)

Athens, AL

Major: Supply Chain Management (Business)

Calhoun Community College (08/05 – 05/08)

Tanner, AL

Grenada High School (08/01 – 05/05)

Grenada, MS

Work History

Company: Publix (11/09 – present)

Position: Cashier / Customer Service

Location: 8000 Madison Blvd Ste A, Madison AL 35758

Supervisor: Jenifer Wellman 256-***-****

Duties:

• Assisting customers with various needs while in the store ensuring that they receive A1

Customer Service.

• Cash handling on a daily basis.

Company: McAlister’s Deli (01/08 – 11/09)

Position: Cashier

Location: 1480 Perimeter Parkway, Huntsville AL 35806

Supervisor: Nancy 256-***-****

Duties:

• Assisting Customers with various needs while in the restaurant.

• Taking orders and cashing customers out.

• Cleaning various areas of store prepare for a successful opening or closing.

Company: SAIC/Innovative Employee Solutions (05/05 – 08/09)

Position: Junior Computer Analyst/ Administrative assistant

Security Clearance: Secret

Location: Software Engineering Directorate (SED), Redstone Arsenal, AL

Supervisor: Sam McKenzie

Supervisor’s Phone: 256-***-****

Duties:

• Answered phone calls and assisted customers over the phone.

• Contributed to writing technical manual for various training systems, including Improved

Target Acquisition System (ITAS), and Nuclear, Biological, and Chemical (NBC) system,

for the Program Executive Office of Missiles and Space (PEO MS) and Close Combat

Weapon Systems (CCWS).

• Provide assistance to developers of America’s Army Game.

• Involved in imagery enhancement and terrain development for the Javelin program.

• Escort U.S. Army administrators, local students, and other visiting personnel through lab

areas for demonstrations of TOW ITAS, Javelin training system, and America’s Army

Game.

• Turned in work orders to get signed by overseeing government officials.

• Picked up and distributed mail accordingly.

• Delivered visit authorization request to security officer for signature and approval.

• Copied and labeled DVDs for the Army Center for Enhanced Performance (ACEP).

Company: Subway (10/20/02 – 10/20/04)

Location: 1624 Sunset Dr., Grenada Mississippi 38901

Duties:

• Prepared sandwiches and made prep work for the next day.

Answer phone calls and assisted customers over the phone.

Worked on cash register, made night despoits, balanced cash drawers and also cash on

hand, and signed off on night stock deliveries.

On various occasions assisted management by opening and closing store.

I acted as a store Key holder.

Computer Skills

Data Processing Programs: Microsoft Word, Power Point, Excel, Outlook

Image Enhancement Programs: Adobe Photoshop and Reader

Community Service /Involvement

Organization: Youth Innovation Movements / Solutions (YIMS) 501c3 Community Service

Organization based in Duck Hill, MS.

Position(s) Held: President and Vice President

Duties:

• Initiated and executed open forums with City and County elected officials and the general

public.

• Oversaw and drafted funding proposals for trainings and expenses.

Raised funds for March of Dimes and Participated in the March of Dimes 4 mile walk at

Research Park 2010.



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