Human Resources Manager

Michaella Young

*** * ********* ******* ** Unit R Jonesboro, AR 72404.

***.***.****.**********@*****.***

Objective

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To obtain Human Resources Generalist position.

Relevant Experience[pic]

Human Resources Coordinator, StarTek, Inc.

June 2008-Present

Perform HR Generalist duties for a 500-seat call center environment. In

process all new hires by conducting new hire orientation, lead them in

completing all on-boarding documents, making security badges and

successfully enter them into Lawson HRIS. Act as site contact for

corporate payroll by communicating all site-related payroll issues, such as

pay discrepancies, child support and wage garnishments issues and also

communicate problems with ADI time keeping software. Perform all site

related data entry into Lawson, such as tax forms, direct deposit entries,

personnel actions and queries. Lead the leave of absence process with

assisting employees in obtaining correct documentation, entering into HRIS

and tracking. Perform initial investigation in HR related matters and

escalate to HRM if necessary. Advise supervisors and other management

staff as to proper corrective action process.

Results

. Successfully in/out process over 1,400 employees and maintain employee

files and I-9 documentation.

. Performed as the sole HR Administrative support for a site that

employs over 600+ employees.

. Lead site in decreasing site pay discrepancies by 95% over the last 6

months.

Secretary II-Business Office, Human Development Center

May 2007-Oct 2007

Receive requisitions for purchasing and enter them into a SAP based

purchasing program. Process and research all incoming invoices for

payment. Communicated with vendors to resolve any invoices that were left

open or unpaid for greater than 30 days. Provide support to Business

Department by typing various correspondences, answering phones, and

assisting Business Manager. Receive, log, and dispatch trouble calls for

computer and phone problems.

Results

. Researched and audited all invoices over 90 days and made current

within first 30 days.

. Developed new tracking system for all open ended purchase orders and

outstanding invoices.

HR Forms Coordinator/ Assistant to Purchasing Director

Aug 2006- Feb 2007

Saddlebrook Homes, LLC, Knoxville, TN

Prepare HR documents and handbook revisions for HR consultant approval.

Research policies and offer suggestions as how to modernize organization.

Assist purchasing department with daily activities. Work with Purchasing

Director to establish price agreements and finding vendors/subcontractors

that will improve products while keeping profits at a maximum.

Speak with and assist vendors/subcontractors that have pricing/product

issues.

Results

. Reformatting employee handbook and policies

. Establishing a new employee orientation and resource manual

Store Manager/ HR Store Side Manager, Steve and Barry's University

Sportswear 2006

Responsible for staffing and conducting all new hire orientations for store

launch. Performed duties for daily store operations for a 25,000 square

foot retail-clothing store, as cash management, correcting time in ADP

time keeping. Responsible for scheduling and staffing store effectively

within specific budget and staffing limitations. Communicated daily with

corporate office to establish completion of corporate directives and other

operational issues. Worked with loss prevention team to solve shrinkage

issues.

Education and Military Service

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Bachelor of Science

December 2005

Arkansas State University, Jonesboro, AR

Management, Human Resources; G.P.A 3.68 cumulative

Rust College, Holly Springs, MS

2003-2004

Management, G.P.A 3.78 cumulative

U.S. Army, E-3, Honorable Discharge

1994 - 1995

Other Work Experience

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Chick-fil-A of Olive Branch, MS

Oct 2007-May 2008; July 2002-July 2004

. Senior Team Leader/ Training Coordinator

. Team Leader

Unisys Computer Corporation

August 1998-Nov 2000

* Temporary Floor Lead

* CRC Operator CSE/Engineer Assist

* Dispatch Operator

The Home Depot

April 1996-August 1998

* Computer Room Associate

* Price Change Associate,RTV Associate

* Head Cashier/Lot Loader Supervisor

References will be provided upon request.

Contact this candidate