**** ******* ***** *****

Bldg **-***

MEMPHIS, TN 38125

901-***-****

Email: abjosg@r.postjobfree.com

Lashonda R. Thomas

Personal Profile

An experienced business professional with excellent people skills and the

ability to motivate others. Bring an enthusiastic and positive work ethic

to a company daily.

Areas of Expertise/Specialized Training

. Lab Specimen Processor Inventory Control Specialist

. Data Entry Purchasing

. Bookkeeping Specialist Microsoft Word, Excel, and Power-

point

. Coordinator: Travel Schedules Customer Service Specialist

2007 - Present Advance Toxicology Network - Memphis, TN

Specimen Processor II/Office Assistant

. Receives, scans and reviews specimens from patients, federal and state

employees, and pre-employment.

. Responsible for greeting customers daily.

. Responsible for answering multiple phone lines.

. Responsible for typing at least 55 WPM.

. Coordinated efforts to implement all filing and mail sortation within

the unit.

. Received an award for "Best Processor of the Quarter".

2001 - 2006 University of Memphis - Memphis, TN

Department of Audiology and Speech-Language Pathology

Clerical Assistant/Customer Service

. Responsible for directing all incoming calls via multi-line system to

appropriate destinations.

. Responsible for greeting and assisting new and established clients

daily.

. Daily communication via telephone and in person with clients.

. Coordinated efforts to process form letters as well as office forms

daily.

. Served as general office coordinator with heavy use of Microsoft

Excel.

1997 - 2000 Federal Express - Memphis, TN

Receptionist/Customer Service Representative

. Responsible for directing all incoming calls via multi-line system to

appropriate destinations.

. Daily communication with guest via incoming and outgoing calls.

. Recorded customer correspondence via FedEx internal database.

. Coordinated efforts to implement all filing and mail sortation within

the unit.

1996 - 1997 Grand Casinos- Tunica, MS

Marketing Analyst

. Greeted guest in person daily and communicated via telephone with

customers through multiple phone lines.

. Coordinated personal and business travel for clients daily.

. Coordinate efforts to communicate via email and telephone with

customers to resolve complaint opportunities.

. Responsible for filing client personal information into a database.

. Responsible for light bookkeeping using Microsoft Excel daily.

EDUCATION

1987-1990 White Station High School Diploma received

1991-1993 Shelby State Certificate Received

2003-2005 Concord Institution College Massage Therapy License

Received

Personal Motto:

Together

Everyone

Achieves

More

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate