Customer Service Marketing

EDUCATION

Missouri State University -Springfield, Mo

Graduation: May 2009

Bachelor of Science in Public Relations with a minor in Advertising and

Promotions GPA: 3.3/4.0

Major GPA:

3.7

Professional Work Experience:

Global Products, Inc, Marketing Assistant St. Louis, Mo

November 2009 - Present

. Overseas GPII marketing team and manages projects

to ensure completed by deadline.

. Handles multiple special projects for the owner of

Global Products and all media relations.

. Conducts research and surveys to identify new and

emerging target markets.

. Write and edit flyers, newsletters and all

marketing materials for GPII.

. Manage multiple accounts to ensure client and

businesses needs and expectations are met.

. Work with clients and vendors sourcing products to meet client needs.

. Handle GPII customer service by answering phones, responding to

emails, enter sales orders and purchase orders.

. Collaborate with marketing team and prepare presentations, proposals,

and quotes to present to potential clients.

. Assist Marketing Manager and team with product development for Harley-

Davidson and clients.

. Ideate marketing publications and collaborate with marketing team to

design and develop catalog and website.

. Handle data entry of purchase orders and sales orders through Great

Plains.

Twist Marketing, Account Service Intern, St. Louis, Mo

September 2009 - November 2009

. Assisted Senior Account Executive with Jane Seymour, Wentworth Gallery

media tour helping handle all publicity.

. Researched and developed media list and event calendars for upcoming

events.

Go Magazine Promotional Team Member, Springfield, Mo January

2008 - October 2008

. Attended local Springfield events to promote Go

Magazine.

. Spoke to Springfield citizens and surrounding businesses to further Go

Magazine.

. Took and provided pictures of Go Magazines demographic for website.

J.P. Morgan Chase Marketing Internship, Springfield, Mo May

2008 - August 2008

. Collaborated with team to develop new credit card

and marketing campaign.

. Marketed and sold Chase credit card products such as identity

protection and payment protection.

. Developed commercial and print advertisements for fiscal campaign and

won competition.

St. John's Health System Media Relations Internship, Springfield, Mo

February 2008 - May 2008

. Worked in media relations writing news releases, researching media

outlets and organizing media.

. Escorted media around hospital campus, tracked exposure to media and

compiled in excel sheet.

. Worked organizing and planning events for the grand opening of the new

patient tower.

PROFESSIONAL SKILLS

. Competent in computer programs such as Microsoft Office (Word, Excel,

PowerPoint, Outlook), Publisher, Great Plains.

. Proficient in Adobe Creative Suites (Photoshop, Illustrator, InDesign).

. Excellent verbal and written communication skills.

. Familiar with social network sites Facebook, Youtube, Twitter.

AWARDS

. Deans List 2007 -

2009

. Member of Sigma Sigma Sigma Sorority Executive Board

2005 - 2008

. Executive Housing Director/Public Relations Chair

2007 - 2008

. Business and Professional Women Society

2005 - 2008

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