Customer Service Manager

Holly J. Martin

***** ******** ****** #**

Moreno Valley Ca 92551

951-***-****

E-mail: abjopn@r.postjobfree.com

PROFILE: Customer oriented worker experienced in the food service and

fitness industries.

HIGHLIGHTS OF QUALIFICATIONS

Certified Personal Trainer Results

Oriented Self-motivated

Strong Interpersonal Skills Team

Player Customer Service Skills

OBJECTIVE: Seeking an opportunity where I can utilize my experience and

interpersonal skills to provide excellent customer service while performing

the responsibilities of my position.

PROFESSIONAL EXPERIENCE

California Masonic Homes West Covina, Ca

2010-2010

Food Service Worker

. Prepared home cooked meals for elderly

. Organized and helped produce orders

TGI Friday's Langhorne,

PA 2006-2009

Shift Leader and Trainer

. Performed supervisory function for my shift team

. Verified the accuracy of receipts for shift

. Opened or closed the facility based on the appropriate shift

. Trained new employees to perform excellent customer service

Applebee's Newtown,

PA 2001 - 2006

Hostess/Assistant Office Manager

. Supervised "front of restaurant" staff

. Created weekly work schedules for "front of restaurant" staff

L..A. Fitness

Langhorne, PA 2002 - 2003

Children's Exercise Program Assistant

. Supervised a creative and safe exercise program for children aged 4-

12.

Self-Employed Yardley,

PA 2002 - 2003

Personal Trainer

. Provided private fitness and weight-loss coaching. Created customized

programs tailored to their individual needs

. Motivated clients to achieve their desired results

Chandler Hall Retirement Home Newtown, PA

1999-2000

Senior Care Center Dietary Aide

. Prepared specific menus for elderly resident's dietary

needs

TECHNICAL APPLICATIONS

Microsoft Word, Excel, Microsoft Power Point, Windows 98, 2000, XP, and

Vista.

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS

Certified Personal Trainer

National Nutritional Consultant

EDUCATION

Graduated Council Rock High School, Newtown, PA

Buck's County Community College, Newtown, PA

National Personal Training Institute, Philadelphia, PA

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