Zachary S. Dykman
Email: abjopi@r.postjobfree.com
OBJECTIVE
SEEKING A REGIONAL SALES REPRESENTATIVE POSITION WITH A COMPANY WHICH WILL
ENABLE ME TO UTILIZE MY CREATIVE SKILLS AND SALES EXPERIENCE TO EXCEED
SALES TARGETS WHILE GENERATING NEW ACCOUNTS AND ENTHUSIASTIC CUSTOMER
RELATIONS
EXPERIENCE
4/2004-4/2010 OWNER, Z & J ENTERPRISES (DIAMOND GLASS/WINDOW WAREHOUSE),
SLC, UTAH
. Increased total sales 35% within 3.5 years of ownership.
. Translated customer desires into estimates and ultimately sales while
managing product and labor costs to maximize profits. Oversaw job
details and outcomes to yield a loyal customer base.
. Monitored receivables and payables ensuring that all financial
obligations were timely met.
. Field trained 16+ employees in glass installation, repair, warranty
repair, recall repair, proper measurement for various glass
applications, estimation, and work fulfillment documentation at each
job completed
. Segregated daily appointments by geographic areas, yielding reduced
fuel costs and reduced vehicle maintenance; saving the company 15% per
month on fuel expense alone.
. Educated customers on qualified products for utility and federal
energy rebates and provided necessary documentation to ease the
customers' receipt of rebate funds.
. Demonstrated flexibility when deadlines loomed, by working hands-on
with employees doing any task necessary; including installing windows,
assembling shower stalls and their respective hardware, hanging
mirrors, and building screens
. Reviewed blueprints of new homes, remodeling plans and commercial
buildings; estimating job costs while adhering to building codes,
product specifications, profit margin goals, and customer desires.
. Targeted high profit accounts while expanding the product offerings to
attract new and retain existing customers.
. Enforced stringent safety company protocols netting a 25% reduction in
insurance expenses over a one year period.
1/1997-4/2004 MANAGER, DIAMOND GLASS, SALT LAKE CITY, UTAH
. Tackled the unknown glass industry serving as installer, then
supervisor, then manager directly reporting to the owner. Applied
previous sales experience to new products, services, and
specifications completely transitioning from the food service industry
to the construction industry.
. Developed a keen sense of product specifications marrying those with
customer desires, and procured appropriate products for various glass
applications including windows, doors, repairs, shower surrounds and
shower doors.
. Developed and honed skills for estimating products accurately
increasing sales by 20% in two years.
. Capitalized on customer relationships to collect bad-debt by visiting
customer accounts which had gone over 45 days past due.
. Garnered much respect from customers and co-workers by managing job
details to achieve successful installations; thus satisfied customers.
Built and preserved a large and loyal customer base, poising me over
seven years to purchase the business via LLC partnership.
10/1991-1/1997 ROUTE SALES REPRESENTATIVE, BOYDS COFFEE COMPANY, SALT LAKE
CITY, UTAH
. Route sales representative for Northeastern Utah utilizing company
generated leads as well as cold calling. Convinced business owners and
managers of the profit potential for their own business by entering a
fledgling consumer coffee market.
. Recognized salesman; consistently ranked in the top ten for the entire
company.
. Maintained existing accounts while securing new customer relationships
with restaurants, convenience stores and hotel chains.
. Installed equipment and trained team associates in their operation.
Transformed food services offerings in these establishments by
educating team associates and management in Boyd's process and
integrated ancillary consumer coffee products to enrich each
individual business.
. Monitored and modified inventory to ensure sufficient product
availability upon delivery at site.
EDUCATION
Contractor's license obtained May 2008
Attended the University of Utah College of Business
Obtained Associates degree from Dixie State College
Obtained Eagle Scout award
References available upon request