Christy M. Johnson, MBA

***** ********** **.

Lacombe, LA abjoo6@r.postjobfree.com Home: 504-***-****

CPS Specialist II / Account Executive / Administrative Assistant III

Reading Tutor / Volunteer Communications Coordinator / Surveyor-Researcher

Highly trained, performance driven, MBA graduate offering 10 years of hands-

on experience. Happy career practicing service integrity and first-class

workmanship in each and every aspect of my job duties and internal /

external client interaction. Known as an excellent verbal, written and

technical language communicator. Known as a safety leader with zero

tolerance for preventable accidents or losses. Travel as required. Computer

Expertise includes:

( Microsoft Office ( Outlook ( Software/Hardware

Upgrades

( Word ( Quark Xpress ( Troubleshooting

( Excel ( Photoshop ( Safe Handling

Procedures

( Powerpoint ( Adobe Acrobat Reader ( Type 85 wpm

Willing to Relocate: United States Kuwait Dubai Germany France

Korea

Professional Experience

CPS Specialist II 04 / 07 - 04/09

Child Protective Services, Round

Rock, TX

< Responsible for providing Child Protective Services to children in

substitute care, in addition to completing an assessment on

identifying the client's needs and strengths.

< Initiated appropriate legal action and/or testify in court to achieve

protection or permanent placement plans for children in accordance

with Texas Family Code.

< Documented case records by completing forms, narratives, and reports

to form a written record for each client. Prepared and planned reports

and letter of findings for cases under my personal responsibility.

< Prepared comprehensive reports that disposed all disputed facts, and

incorporate the correct interpretation of legal and administrative

precedents, which may include novel or controversial cases.

< Independently provided case management services and interacted with

families.

< Interviewed children and clients to ensure safety; Interview

collaterals and other employees to obtain relevant information for

case.

< Interpreted and explained the role of CPS, family, and child plans;

Provided technical assistance to covered entities, and other

interested parties in situations where precedents or guidelines are

established.

< Provided independent consultation on goals/tasks to accomplish and

made recommendations to clients.

< Ensured case files were complete and fully supported findings in

assigned areas.

< Prepared a court report of findings setting forth conclusions and

factual bases in a persuasive manner.

< Assisted CPS and FBSS staff in investigations involving highly complex

cases by performing assigned segments.

Christy M. Johnson

Resume page II

Administrative Assistant III/ Reading Tutor 09 / 03 - 11 / 05

Delgado Community College, New Orleans, LA

< Performed duties independently and exercised a high degree of

independent judgment and initiative in determining the approach/action

to implement in non-routine situations. Answered queries for

individuals (in person or by telephone).

< Independently composed and typed correspondence for signature of Dean

regarding administrative matters, office policies, or programs. Also

acted as administrative liaison between faculty, staff, students,

other college personnel, hospital, and nursing home officials.

< Maintained, prepared, and organized rosters for the evening division

for consistency of protocol.

< Use security measures to maintain confidentiality of student

information and files.

< Evaluated and verified that students possessed student nurse liability

insurance with minimum liability and the proper level of BLS (CPR),

confirming validity throughout the semester.

< Assisted students with reading comprehension, test-taking skills and

studying tips.

Volunteer Communications Coordinator 03 / 04 - 06 / 04

City Hall-VIGOR Office, New Orleans, LA

< Assisted Director and represent Russel Simmons (HSAN founder) at all

times.

< Created and faxed press releases to major media outlets, traveled to

Orleans and St. Tammany Parish to register new voters.

< Data entry, answer phones, act as a liaison between media outlets and

HSAN directors (New Orleans)

< Researched, analyzed, planned, organized, coordinated or collaborated,

and implemented initiatives to facilitate and institute coordinative

prevention, intervention, and awareness programs of the importance of

voting and conducting voter registration drives.

< Developed and promoted cooperation with targeted groups and

partnerships with representative of government/law enforcement

agencies (New Orleans City Hall), health service organizations, local

chapters of national organizations (local YMCA's and Boys and Girls

clubs), and other community groups.

< Address community affairs concerns and issues, considering issues,

considering interests, understanding, perspectives, sensitivities and

needs.

< Assist in establishing and developing effective marketing plans that

consist of comprehensive publicity, promotional, sales and

merchandising strategies and campaigns.

General Skills

Oral & Written Analytical/Research Computer/Technical

Communication

Problem-solving Manage multiple Interpersonal Abilities

Priorities

Leadership/Management Planning/Organizing Teamwork

Recognition & Related Skills

GAP Award of Excellence Community Award Code of Ethics training

Scholarship

Cultural Diversity Equal Opportunity Cross-cultural social

training training skills

Information Utilization Collaboration Professional Competence

Contact this candidate