Medical Insurance

Aretha Collins 608-***-****

**************@*******.***

*** * ****** ** #***, Madison, WI 53703

OFFICE SUPPORT PROFESSIONAL

Receptionist ... Clerk... Administrative Support

SUMMARY: Highly qualified office assistant with ability to perform in professional fast pace environments. Handled incoming calls

and administration duties, executed electronic file system, faxed, collated and word processed conference materials. Maintain web-site,

office equipment; utilize Microsoft office operating system, and e-mail clients, office suites.

PROFESSIONAL EXPERIENCE

Healthsource Chiropractic, Fitchburg WI 2010

Marketing for new Patient and incoming patient visits, handle medical data system. Generated leads for chiropractic, business to

business marketing.

Clarion Suites, Madison WI 2007-2008

Front Desk Clerk

Created forms for Conference posting, Check room status and availability, internal and external clients, viewed conference at Alliant

Energy, schedule room, generated reports for auditing, reconcile cash and credit payment transaction, sent billings to group accounts,

received payments.

Community Health watch, Madison WI 2006-2007

Fundraiser Representative

Generated leads for leukemia, Breast, Prostate cancer donation drive. Achieved third highest in collections of donations. Managed care

health agencies assistance for individuals with chronic diseases. Insurance grants and treatment through Children Leukemia Association,

United Breast Cancer Foundation, and National Cancer Coalition.

UW Medical Foundation, Madison WI 2006

Medical Imaging Internship

Merged patient health records, filed medical images through Epic System.

American Income Life Assurance, Madison WI 2003-2005

Insurance Agent

Assessed clients needs and offered coverage in health, life and disability insurance. Scheduled appointments and conducted field

underwriting. Demonstrated products and services and provided explanation of benefit.

Central Wisconsin Center, Madison WI 2004-2005

Resident Care Technician

Managed health care for residents institutionalized for medical treatment s. Evaluated individuals with developmental disabilities

provided active treatment in physical, mental and developmental needs were met.

Humana, Inc, Madison WI 2002-2003

Sales and Marketing Specialist

Transferred medical records, and assisted clients in underwriting process by screening health applications and applying products and

services to clients needs.

EDUCATION/TRAINING

University of Wisconsin-Family Studies, Madison WI

100 credits BA coursework

Educational Center for Finance Services, Brookfield, WI

Insurance License

Madison Area Technical College, Madison WI

Medical Administrative Program

• HIPAA Certified

• Basic Anatomy

• Epic Systems

• Insurance Licenses

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