Customer Service Accounts Payable

DOMINIC NEYRA

*** ******** *****, ***. *-C, Stamford, CT 06905

(H) 203-***-**** (C) 203-***-**** (E) *******.*****@***.***

SUMMARY PROFILE

Seasoned Finance and Customer Service professional with almost twenty years

experience in numerous areas of business service, including Accounts Payable &

Receivable management; handling customer and supplier inquiries; and various financial

processes. Detail oriented and team player with ability to manage multiple tasks.

PROFESSIONAL EXPERIENCE

Finance/Support contractor/temporary positions

Integra Med America - Purchase, N.Y Mar. 2010 - Present

Responsibilities:

• Medical Data entry thru Attain&IVF System

• Assist with correspondense with participating Clinics

• Assist spanish speaking patients

• Manage files

Sigg USA - Stamford, CT Sept. 2008 - Aug. 2009

Responsibilities:

• Handling supplier/vendor calls and resolving billing issues

• Managing numerous processes through QuickBooks system, including billing,

lockbox processing and check posting

• Accounts receivable and payable support

Stamford Housing Authority - Stamford, CT June 2008 - July 2008

Responsibilities:

• Invoice, check and purchase order processing and tracking

• Identifying payment discrepancies, reconciliation and miscoded invoices

Patriot National Bank – Stamford, CT Oct. 2007 - Jan. 2008

Responsibilities:

• Accounts Payable system information reconciliation

• Expense check audits

• Manage accruals and invoices

Permanent Positions

Weekly Reader, Inc. – Stamford, CT Dec. 1998 – Aug. 2007

Accounts Payable Coordinator

Responsibilities:

Reporting to Accounting Manager; responsible for numerous accounts payable

procedures and service processes, including:

• Handling vendor calls and assisting them with service inquiries; issue

investigation and resolution

• Managing month-end closing, aging reports and G/L analysis

• Auditing and processing expense reports

• Processing invoices through proprietary financial management system

• Maintaining accruals and tracking them through aging reporting.

• Reviewing, processing and tracking Purchase Orders

• Identifying payment discrepancies, reconciliation and miscoded invoices.

• Maintaining W9’s and other key tax-related information

Dominic Neyra

Resume – Page 2

Bristol – Myers Squibb – Stamford, CT Jan. 1996 – Nov. 1997

Processing Analyst – A/P International Dept.

Responsible for the timely and accurate processing of BMS NY Staff invoice requests;

indexing of scanned invoices; processing broker commissions and BMF contributions;

and handling trade mark issues. Key roles included:

• Researching and resolving outstanding A/P transactions, including accounts

reconciliation, Customer Service issues and management support.

• Improving A/P voucher processing efficiency

• Developing process to recognize rush payments, prioritizing vouchers for

immediate payment.

Waldenbooks, Inc. – Stamford, CT Nov. 1991– Nov. 1995

Held three separate finance and service-focused roles during tenure; roles took on

increased responsibility as knowledge base and skill set grew. Key roles included:

Analyst – Accounts Payable

• Prepared invoices, returns, overages and shortages for input by coding, batching,

calculating and keying into proprietary CRT System

• Monitored past due balances on vendor statements and contacted vendors to

address discrepancies and assist with service issues

• Corrected input errors; conducted investigations into issues such as misclassified

merchandise codes; miscoded entries; data entry errors

Processing Analyst – Accounts Receivable

• Matched vendor invoices with store receipts to validate mode of shipment

• Researched shortages, overages and price differentials using on-line system

• Printed reports and distributed to vendors to assist in issue resolution

• Monitored invoices adjustments to ensure correct reporting to A/P System

Payroll Staff

• Handled monthly journal entries and adjustments

• Maintained personnel files and employee records

EDUCATION

Accounting: Norwalk Community College, Norwalk, CT – 1988 - 1990

Medical Billing: Norwalk Community College, Norwalk, CT – Dec. 2008, Certified

SPECIAL SKILLS

PC & Systems: MS Word; Excel; Power Point; Oracle; Proprietary financial systems,

including: Axe One, Computron S., Macola S., CRT System, Sage Business Works;

QuickBooks; Navition

Bilingual: Fluent in both English & Spanish

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