Rene Woods

**** ***** **** #** **********, Ohio *5251 513-***-**** email: abjomp@r.postjobfree.com

OBJECTIVE: Health Unit Coordinator, Administrative Support, Customer Service

EDUCATION

Great Oaks Health Professions, Cincinnati, Ohio Health Unit Coordinator 7/2010 - Certificate

Greenhills High School, Cincinnati, Ohio 5/1975 - Graduate

Scarlet Oaks, Cincinnati, Ohio Secretarial Program 6/1975- Certificate

Southern Ohio College, Cincinnati, Ohio Medical Assistant 8/1986 ( Did not graduate)

Professional Highlights

Over 10 years experience in customer service/administrative and clerical

Detailed Oriented, Professional, Flexible, Self Motivated

Strong Communication Skills,

Excellent People Skills and Problem Solving Skills

Conscientious, Responsible

EXPERIENCE

Hospice of Hamilton TriHealth - Hamilton, Ohio 8/2010 (Presently employed through Partners

Professional Staffing Temporary Agency)

Unit Secretary

Administrative support to Hospice nursing staff

Process records for new patient admissions

Data entry

Run census reports

Update spreadsheets

Send/receive doctor's orders

Send / receive faxes

Order medical/office supplies

Answer phones

U. S. Department of Treasury-IRS, Covington, Kentucky 3/2010 - 4/2010 (30 day temp)

Mail Clerk

Prepared tax forms for sorting

Expedited check payments due from tax payer

Hamilton County Job & Family Services Cincinnati, Ohio 10/1990 - 11/2008 (Massive Layoffs)

Secretary II/ Word Processor

Provided administrative support to Children’s Services Quality Assurance Unit

Successfully coordinated record review, and state audits. Trusted to transport sensitive

and confidential records in/out of the building to a secure location.

Typed correspondence for 10 case managers, answered phone, followed up on questions

from consumers and others.

Managed consumer data base, recorded and distributed meeting minutes, ordered

supplies, and processed daily timesheets for 20 staff personnel.

Volunteered to train new clerical workers as a result of hard work, dedication and

attention to detail was eventually promoted to Secretary II within a few years.

Rene Woods

3101 Regal Lane #11 Cincinnati, Ohio 45251 513-***-**** email: abjomp@r.postjobfree.com

Hamilton County Municipal Court/PCMS 3/2000 - 8/2002 (Part time)

Intake Specialist

Interviewed consumers in person and via telephone who wish to file misdemeanor

complaints against private citizens.

Entered complaint information into data base, and scheduled hearing dates for mediation.

Prepared correspondence and related intake documents required for the

completion of the intake process.

RELEVANT TRAINING SKILLS

University Hospital (clinicals) - Cincinnati, Ohio 6/2010 - 7/2010

o Shadowed Health Unit Coordinator Preceptor in performance of job duties

o Greeted visitors and answered Labor and Delivery unit phone

o Responded to patient’s request for nursing assistance

o Processed patient charts and registration of new patients

o Operated pager system to call for room assistance

o Sent request for patient information through pneumatic tube system

Microsoft Programs

o

45 wpm

o

Medical Terminology

o

HIPPA Trained

o

Civil Treatment Training

o

Assertive Communication and Effective Conflict Resolution

o

Working Under Pressure with Flexibility and Adaptability

o

Safety Awareness in the Work Place

o

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