Customer Service Sales
Resume:
Bakersfield,CA *****
abjohc@r.postjobfree.com
Kinesha Franklin
SUMMARY
Clerical and Retail Professional with experience in Hospitality and
various Retail environments where attention to detail, multi tasking, and
solid customer service skills were needed for a successful outcome.
Great communication skills, quick learner, reliable, responsible, as well
as professional. Available for an immediate assignment.
EDUCATION
[2010-Present] California State University, Bakersfield
Major: Psychology
Grad Date: 2011
[2004-2005] California State University, Los Angeles
Major: Psychology
[2002-2004] Foothill College Los Altos Hills, CA
Major: Psychology
AA Degree
SKILLS/INTERESTS
MS Office Suite, Office Machines, 10-key, 50 wpm, Lytec, Open Table,
Retail Pro, Dance, and Psychology.
EXPERIENCE
Self-Employed Los Angeles, CA
Promotional Model/Tradeshow Beauty Model 2007 to 2009
Chakra Beverly Hills, CA
HOSTESS 7/07 to 10/07
Greeted and seated guests, answered phones, and took reservations.
Nordstrom Los Angeles, CA
SALES ASSOCIATE 9/07 to 12/07
Sales, cashier, customer service.
Swank Audio Visual Beverly Hills, CA
BUSINESS CENTER REP 3/07 to 7/07
Ran the Business Center at The Beverly Wilshire Hotel, troubleshot
computers and copiers, answered phones, prepared monthly and weekly
1 of 4
reports, auditing, reconcile reports, customer service, ordered supplies,
trained concierge staff on computer upgrades, billing, solved issues.
Callanen Culver City, CA
SALES REP 11/05 to 2/07
Sold fashion watches inside of a department store, trained Sales staff on
new watches, generated high sales.
Exhibit Merchandising Los Angeles, CA
TEMP CASHIER/SALES 5/05 to 11/05
Sold merchandise for King Tut Exhibit gift shop, cashier, suggestive
selling.
Monsoons Santa Monica, CA
HOSTESS 10/04 to 5/05
Answered phones, took reservations, greeted and seated guests, and cleaned
menus.
Maple Counseling Los Angeles, CA
RECEPTIONIST 8/04-11/04
Greeted clients, answered phones, entered billing using Lytec, maintained
and updated database, verified insurance, distributed and sorted mail, and
opened and closed office.
Neiman Marcus Palo Alto, CA
SALES ASSOCIATE 12/03 to 6/04
Cashier, marketing, sales, often top seller in the department, clientele,
suggestive selling, worked in the Children's Department.
References available upon request.
Contact this candidate