Customer Service Medical
Resume:
E. Renae Johnson
Madison, AL 35758
**************@*****.***
OBJECTIVE
• Highly motivated to launch nursing career; future goals include education leading an RN license.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Backed by a solid work history, reputation as a team player and passion for helping others.
• Background includes experience caring for terminally ill cancer patient and geriatric patients and
rehab patients.
• Current on all immunizations (including tuberculosis and hepatitis B).
WORK EXPERIENCE
Caregiver
6/2010 Present, Home InStead Senior Home Care, Huntsville, Alabama
• Demonstrated the ability to work with all ethics.
• Tended to in home patients and their families.
• Grooming, feeding, taking to appointments, bathing and reminder of medication was just a few
tasks that was done
• Charting the patients’ health throughout the designated time with patient. Providing great care
and good customer service was a must.
Certified Nursing Assistant
3/2010 – 8/2010, Valley View Health and Rehabilitation, Madison, Alabama
• Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and
reliability.
• Demonstrated the ability to interact with patients from diverse cultures and backgrounds.
• Commended for multitasking abilities.
• Assisted home nurse and hospice staff with all aspects of daily care, including bathing, feeding
and dressing.
Air Force Medical Assistant
6/2007 12/2010, Sheppard AFB, Texas
• Serves as member of primary emergency medical response to in-flight emergencies and potential
mass casualty scenarios for on- and off-base incidents.
• Performs critical care duties. Prepares patient with special equipment for transfers. Assists with
examinations and special procedures including mechanical ventilation, cardiovascular and
neurovascular procedures and dialysis.
• Records treatments and procedures rendered and observe effects. Performs postmortem care.
Identifies patient problems and assists in developing and evaluating patient care plan(s).
• Provided training to medical and non-medical personnel. Training may include areas such as
emergency medical technician and self-aid and buddy care.
• Performed allergy and/or immunization (AI) duties.
AFFILIATIONS
10/2009 present: Veterans Association
03/2009 present Boys and Girls Club
SKILLS
• MS Word, MS Excel, Publisher, PowerPoint, MS Outlook
• Activities of Daily Living (ADL)
• Medical record charting
• Quality Patient Care
ADDITIONAL INFORMATION
• 10 point veterans preference
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