Customer Service Quality Control

ANDREA L. HOEY

*** **** ****

Tel: 215-***-****

King of Prussia, PA 19406

E-mail: abjoe3@r.postjobfree.com

PROFILE

Assertive. Positive minded. Strong work ethic and character. Adapts quickly

to requirements through education, training, and experience. Creative and

driven to succeed.

GOAL

To pursue a career in Producing for the Entertainment Industry.

EDUCATION

York College of Pennsylvania, York, PA-B.A. in Mass Communications, May

2009

WORK EXPERIENCE

The Pros Entertainment 1/2010 - Present

The Pros Entertainment is a DJ, Videography, and Photography company

specializing in weddings.

Wedding Advisor

. Exceeded target sales, maintained accounts between brides and

professionals

. Assist brides in selecting entertainment packages

. Act as liason between the bride and their professionals

. Schedule and coordinate the professionals according to event timeline

The N/TeeNick, New York City, NY 1/2009 - 04/2009

The N/TeeNick is a 24-hour television channel in the United States aimed at

teenagers and young adults.

Intern- Current Series Department

. Assisted in tape logging

. Reviewed scripts and wrote coverage for development

. Helped with pre-production in a back-to-school special

. Quality Control for On-Air purposes

Inside Out Creative, York, PA 5/2008 -7/2008

Inside Out Consulting is a full service planning, research, marketing,

public relations, special events and fundraising agency.

Intern

. Negotiated details of contracts with entertainers and vendors for large-

scale events

. Created and disseminated marketing pieces, story ideas, and press

releases to members of the media

. Completed event logistic task lists and helped execute large-scale events

during internship

Charlotte Russe, York, PA 8/2007-3/2009

Counter Supervisor

. Created Floor Sets and Arrangements for display

. Supervised other employees to ensure quality and customer service

. Trained new employees in basic responsibilities and duties

VOLUNTEER WORK

Theta Phi Alpha Sorority, York College of PA - Member 2006- 2009

Recruitment Chair, 2007-2009

. Participated in volunteer work with Habitat for Humanity, Adopt-A-Block,

Genese Valley, and The American Red Cross

SPECIAL SKILLS

Computer literacy - Proficient in Microsoft and Macintosh Operating Systems

Mass Communication Skills-FinalCut Pro, Easy News, Mackee Audio, HDV/DV

Cameras, Floor Directing, Script Writing, Celtx, Press Releases, Photoshop.

REFERENCES-Available upon request

Contact this candidate