Customer Service Manager
Resume:
La'Keisha Washington
Shreveport, LA 71109
318-***-**** HM 318-***-**** CELL
GOALS AND OBJECTIVES
To obtain a challenging fulltime position with a company that will allow me
to utilize my educational
skills and background.
SKILLS AND ABILITIES
Macintosh Computer Skills:
PowerPoint, Microsoft Word, ICD9, CPT Coding, Claim Processing, Insurance
Verification, Word Perfect, Customer Care, Receptionist Skills, Vital Sign,
EKG, Patient Scheduling, Anatomy, and Office Administration
EMPLOYMENT HISTORY
Courier, Fed Ex, Shreveport,La
02/2009-Present
Deliver and pick up packages, warehouse, mail and package sorting,dispatch
communication, customer service and care.
Medical Administrator, Christus Shcumpert Medical Center, Shreveport,La
07/2008-2/2009
Patient registration,verified insurance and benefits, upfront collections,
perform financial assessment, cash posting, patient escort, customer care
Sales Associate, Charlotte Russe, Shreveport,La
11/2007-07/2008
Product merchandising, stocking, promote sales, cashier, provided customer
services.
Instore Marketing Associate, Rembrandt Remodeling,(Sam's Club),
Marrietta,Ga
11/2003-/2004
Set up product displays, promote, and demonstrate product, set
appointments, handle customer concerns
Assistant Manager, Brandino's Catering, Lawrenceville,Ga
8/2003-5/2005
Food preparation, maintained payroll, cashier, cater food orders, maintain
event scheduling
Front Desk Receptionist/PBX Operator, Josephine Wells Educational Center,(Fulton County Board of Education), East Point, GA
6/2003-12/2003 (Temporary)
Take inbound and outbound calls,
Scheduled department meeting and events, assisted customer and patients,
scanned Student records and transcripts, data entry, and filling.
Data/Scanning Specialist, The Meadows Operation,(Fulton County Board of
Education), College Park, Ga
1/2003-6/2003 (Temporary)
Scanned student records and transcripts, data entry, filing, handle inbound
and outbound information updates and concern
EDUCATION
ETI Career Institute, Atlanta, Ga
6/2003-2/2004
Course of study: Medical Office Administration Caddo
Career & Technology Center, Shreveport,La
1999-2000
Course of study: Office Administration
Fair Park High School, 1998-2002
Shreveport, La
References upon request
References
Charles Jones
Counselor
Shreveport,La
Carla Brooks
Retail Assistant Manager
Shreveport, La
Sadie Washington
Executive Administrator of Personnel
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