Rachel R. Rials
*** *, *** ***, *********, Ca ***25
email~abjocn@r.postjobfree.com ~ Phone 760-***-****
Education:
Escondido Charter High School ! Diploma from 2001 to
2005
Relevant Experience:
Toyota of Escondido- Service Cashier (Laid-Off) Sept-07 to
July-08
. Answering incoming calls from
advisors and customers
. Paging and contacting
advisors if customer is not located
. Processing payment in person
/ on phone and closing invoice
. Filling out paperwork and
invoices on the computer and printing them
. Handling emp./cust./
warranty/internal/ibs accounts and processing them
. Helping customers with any
questions or needs so they will be re-assured
. Applying coupons and other
discounts so customers happiness is met
.
Faxing/filing/copying/printing invoices and other related
documents
. Handling extended warranty
claims and paperwork
. Closing out end-of-day and
balancing own cash drawer
Heller Ford- Service Cashier (Laid-Off) Oct.-06
to Sept.-07
. Same as all the above duties
. Level-entry accounting and assisting
with billing accounts
. Working with accounts receivable in
processing part accounts
. Needed to make sure all dealership
tax was correct-nothing over $10.00
Saturn of Escondido-Service Cashier/Receptionist Feb.-06 to
Oct.06
. Same as all the above duties
. Handling dealer trades, assisting
finance, and managing break-down deals
. Getting coffee ready, ordering all
supplies for office and other needs
. Entering new customers into the system
and calling for appointments
Qualifications:
. Excellent customer service skills and
positivity
. Great knowledge in entry-level
accounting
. 8-10 years computer typing skills and
other computer knowledge
. Experience in 10-key type/calculators
. Great phone customer service
skills/answering multiple phone lines
. 2-3 years administrative/clerical
experience
. Multi-tasked and very fast at learning
new things
References:
. John Baroni ~ 760-***-****~ Sales
Manager
. Jenny Rice ~ 760-***-****~ Personal
Business
. Cecilia Rosas~ 760-***-****~
Receptionist