Human Resources Manager

L. CLAIRE CHILTON, SPHR

[pic]

SHERMAN OAKS, CA *1444 Mobile : 310-***-**** Email:

abjo9p@r.postjobfree.com

EXECUTIVE SUMMARY

Senior Human Resources Manager with over 14 years of comprehensive human

resources experience including recruitment and retention, conflict

resolution, change management, labour relations and benefits

administration. Proven experience collaborating with senior management to

conduct Human Resources strategic planning in order to support and further

corporate goals. Possess broad knowledge of human resources in a variety of

sectors with a large number of exempt/non-exempt employees. Demonstrated

experience initiating cost containment strategies resulting in significant

savings. Excellent ability to address and implement strategic plans for

talent acquisition, retention and succession planning. Proven skills in

labor and employment laws including complaint investigation to thwart legal

action.

Core competencies include:

Operations Management Employee/Labor Relations

Human Resources Information Harassment / EEO Compliance

Systems

International Mobility Management Complaint Resolution

Recruitment and Staffing Policy Design/Administration

Training and Development Compensation / Benefits Design

/Leadership and Organization and Administration (to include

Development (Efficiency Workers Compensation

Improvements) Administration)

EMPLOYMENT

. 1999 - Present - CONFIDENTIAL, Beverly Hills, CA USA/Devon, CANADA

Finance/HR Director

EMPLOYMENT HISTORY WITHIN THE SAME COMPANY

1999-2001 OFFICE MANAGER/HR MANAGER/ACCOUNTANT

2001-PRESENT -> FINANCIAL/ HUMAN RESOURCES DIRECTOR

JOB DESCRIPTION BELOW MAINLY FOR THE HUMAN RESOURCES DIVISION ONLY:

Point of Operations: Multi-State within the US and Devon Canada:

Supervised managerial and staff within the main and spin-off corporations.

Developed hiring plans and conducted interview training plans to ensure

compliance with state and federal regulations. Performed as key driver in

design and implementation of the leading edge ESOP program, an effective

recruiting tool. Collaborated with IT to program and design comprehensive

applicant tracking system to integrate with current HRIS. Accountable for

linking HR initiatives to corporate strategic business plan. Oversaw audits

and through built rapport and proactive responses, obtained high ratings

and prevented fines and rework. Conducted strategic negotiations to obtain

cost savings on premium renewals and improved benefit plans.

. Provided hiring, compensation and benefits services to hundreds of

employees for the company

. Introduced new employee orientation and individualized training,

resulting in 97% satisfaction record

. Spearheaded succession planning initiative, resulting in projected

reduction of hiring expenses by approximately 30% over 5 years

. Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization. Personal efforts were cited as the

driving force behind branch's employee-retention rate of 89% within an

industry where high turnover is the norm.

. Negotiated salary offers and dozens of sign-on bonuses/relocation

packages annually at both the exempt and non-exempt level.

. Brought workers' compensation program into full compliance. Instituted

preferred providers list and trained managers and associates on

procedures to follow in case of injury. Reduced workers compensation

costs by 40% from prior years.

. Reduced benefits costs by 15% annually through meticulous recordkeeping

and ensuring that company did not pay for benefits for which employees

were ineligible.

. Wrote employee manual covering issues including disciplinary

procedures, code of conduct, FMLA policy and benefits information.

. Introduced company's first formal performance review program, creating

a flexible and well-received tool that was later adopted company-wide.

. Revised job descriptions across all levels and 50+ categories.

"Shadowed" and interviewed employees to construct an accurate picture

of the duties and skills required for each position

. Developed in-house craft worker training program, resulting in

approximately $500,000 training cost savings

. Reduced vacancy turnaround time from average of 45 days to 20 days.

EDUCATION

1995 Bachelor of Science in Commerce

Major in Accountancy/Business Administration

1999 Bachelor of Science in Human Resources

COMPUTER SKILLS - (due to my background in computer programming, learning

and teaching software applications for me is an easy task). Expert with

various software applications. I teach the following application (and

more): Any MS SUITE Applications; to include Word, Excel, Access, InfoPath,

Power Point, Publisher; Any versions of QuickBooks (Pro, Premiere,

Manufacturing, Enterprise), ***I teach computer software applications

during my "off" days, mostly as a volunteer to some students who need

special training on these topics. For private and small businesses, mostly,

what I teach are accounting programs like Quicken, MS Money, MS Accounting,

any version of QuickBooks and the integration of their applications to

other programs. Knowledge and working experience with the use of Citrix,

SAP, ADP, etc.] SAP Accounting, ADP Payroll/401k Benefits, SABRE Desktop

(webpage design and/or Training tools) HRIS, etc. IT Management and

Maintenance; Configuration and maintenance of networked office

workstations. Excellent with the creation and presentation of training and

marketing materials using MS Publisher, MS PowerPoint, Adobe

Photoshop/Printshop, MS FrontPage, etc.

CERTIFICATIONS AND LICENSES

. CPA, member with the California Society of Certified Public Accountants

and Philippine American Society of Certified Public Accountants

. SPHR Certification

. Notary Public and NSA - active member of National Notary Association /

Licensed and Bonded Notary (and NSA) since 2004 to present

. Chamber of Commerce - Woodland Hills - active member Human Resources

Professionals Division since 2004

. Philippine-American Chamber of Commerce - active member since 1999

. More to list (a more detailed list is available upon request)

SALARY HISTORY AND REFERENCES AVAILABLE UPON REQUEST

Contact this candidate