Customer Service Assistant

Sharan Chahal

**** ****** **** *****, ******* ***09

706-***-**** abjo3q@r.postjobfree.com

EDUCATION

Augusta State University Augusta, Georgia

Bachelor of Arts in Communication Studies and Business Administration July 2009

RELATED WORK

Community Events Augusta, Georgia

Event Coordinator June 2009-Present

• Held sporting events for members of the community

• Used social media and flyers to reach members of the community to participate & attend events

• Reserved places for members to play soccer, basketball, flag football, volleyball, baseball, etc.

Arts in the Heart Augusta, Georgia

Assistant Event Coordinator

• Assisted with décor and in setting up tents, tickets, shirts, flags, etc.

• Called different organizations to help sponsor and take part of the event

• Assisted in setting up signage for the event and parking lots

LEADERSHIP EXPERIENCE

Mission Mentor, Georgia State University Atlanta, Georgia

Secretary & Mentor August 2003- December 2006

• Assisted President with meeting organization and recorded and distributed meeting minutes

• Mentored three children at two different schools in the Atlanta area

Indian Culture Exchange Atlanta, Georgia

Membership Chair August 2004- December 2006

• Planned events in Atlanta area such as dances, recreational activities, and cultural events

• Helped plan monthly meetings for all members from Georgia State University

WORK EXPERIENCE

Rhodes Law Firm, PC Augusta, Georgia

Paralegal January 2010- Present

• Draft documents such as living trusts; wills, health care power of attorneys, quit claim deeds, etc.

• I met with clients to discuss their estate planning needs

• Advised the attorney at the law firm of what the client needed and wanted before he met them

Disability Benefits, LLC Augusta, Georgia

Non-attorney Social Security Disability Representative August 2009- November 2009

• Represented my claimants in their claims/applications for Social Security Disability

• Advised my clients as well as prepared legal briefs

• Appeared at hearings before Administrative Law Judges to present cases

Southeast Distribution Network Operations USPS Graniteville, South Carolina, Augusta, Georgia

United States Postal Service Contractor May 2007-Current; October 2007- April 2008

• Serve as a contractor for the USPS to ensure the processing and delivering of classified mail and packages

• Awarded contract to be able to hire mail deliverers and given allowance to provide uniforms, compensations,

and drug screenings for employees

Victoria’s Secret Atlanta, Georgia; Augusta, Georgia

Retail Specialist & Cashier August 2005- March 2006; December 2006- May 2007

• Provided quality customer service to store patrons; assisted customers with merchandise selection and

purchases

• Awarded Top Sales Associate for credit card applications in Atlanta and Augusta locations

• Handled and processed financial transactions

TGI Friday’s Atlanta, Georgia

Server March 2005- December 2006

• Promoted menu items and assisted customers with menu selections

• Utilized strong interpersonal skills and ensured positive dining experience and Counted tips

Georgia State University Recreation Center Atlanta, Georgia

Student Assistant August 2004-May 2005

• Checked student ID’s when entering the gym as well as checked out gym equipment to students

HONORS & AWARDS

• Deans List; HOPE Scholarship, Recipient; Mission Mentor, Mentor of the Year 2006

SKILLS

• Proficient in Microsoft Word, PowerPoint; skilled in Excel

• Fluent in English, Punjabi, and Hindi, Conversational in Spanish

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