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Customer Service Sales Representative

Location:
Chaparral, NM, 88081
Posted:
October 11, 2010

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Resume:

Luis Navarro

*** **** *** ****

Chaparral, NM ***81

Phone # 575-***-**** Cell # 915-***-****

PROFILE

A professional Automotive/Diesel Service Technician with the desire,

knowledge and skills required to diagnose and repair malfunctions in

complete mechanical and electrical systems.

EDUCATION

Universal Technical Institute (UTI) - Avondale, Arizona

Associate of Occupational Studies Degree in Automotive and

Diesel/Industrial Technology with Daimler Trucks North America Graduated

February 12, 2010. Training included in the following subjects:

Automotive Engines & Electronic Hydraulic Applications

Repair Fundamentals

Power & Performance IA Electronic Technology Transport

Refrigeration

Power & Performance Electronic Diagnostic Diesel Engines

IB

Power & Performance II Professional Diesel Fuel Systems

Applications

Fuel & Ignition Advanced Diagnostic Diesel Engine

Systems Systems Accessories

Drivability and Automotive Undercar Service and

Emissions Maintenance-FLNR 101

Automotive Power Professional Service Electronic Engine

Trains Writing Interface-FLNR 102

Brakes Truck Brakes and Electronic

Chassis Transmission

Interface-FLNR 102

Climate Control Truck Power Trains Electrical Problem

Solving-FLNR 102

Automatic Truck Preventative Brakes and ABS-FLNR

Transmissions Maintenance 103

Electronic System & Introduction to M2 and Heating, Ventilation &

Databus Cascadia-FLNR 104 A/C Systems-FLNR 104

Communications-FLNR

102 & 104

Success Track Emphasis - 28 hour UTI Specific Training Program that teaches

students Life Skills, Professionalism, Dealership Simulation, Team

Building, Communication and Life Long Learning.

Sunset High School, El Paso, TX Graduated June 2005

TRANSITIONAL SKILLS & TRAINING

Bilingual - English/Spanish

Computer Literate

AWARDS

UTI Excellent Attendance

Luis Navarro

page 2

EMPLOYMENT HISTORY

03/09 - 04/10 Firestone, Phoenix, AZ

Lube Technician

o Perform lube, oil, and filter services

o Mount, balance, and rotate tires

o Replace batteries, belts, hoses, and fuses

o Stock and inventory merchandise

o Customer service and sales

o Maintain a clean, safe, and professional work

environment

8/08 - 02/10 Fed Ex, Phoenix, AZ

Package Handler

o Unload packages from the trailers

o Prepare proper paperwork

5/08 - 7/08 Village Inn Incorporated, Avondale, AZ

Dish Washer

o Washed dishes

o Maintained cleanliness of kitchen and restaurant

11/06 - 3/08 Catholic Diocese of El Paso, El Paso, TX

Night Clerk

o Opened & closed classrooms

o Prepared broadcast system

o Completed hand outs

o Took attendance

o Customer service

6/05 - 9/05 West Telemarketing, El Paso, TX

Sales Representative

o Sold AT&T local service to customers nation wide

o Answered all customer questions in regards to available

services

o Maintained a professional work environment

REFERENCES

Available upon request



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