Yolanda J. Voss

*** ******** *****

Port Orange, FL 32127

386-***-**** (C) Email: abjnzg@r.postjobfree.com

Career History

Early Learning Coalition of 06/08-

*/**

Flagler & Volusia County, Daytona Beach, FL

Program Assessor Specialist

* Conduct program assessments using the Environmental Rating Scale to

determine if minimum standards of service are being provided by

each child care facility that is subcontracted/and or directly

operated.

* Collaborate with ERS trained staff to implement all or part to

determine strengths and weaknesses. Discuss strengths and identify

modifiable issues.

* Conduct result reviews with the child care provider to help

implement ways the provider can work toward improving the overall

quality of early childhood services.

* Provide training and technical assistance to reach goals of the

director and the mentor.

* Maintain rater reliability of 85% with the authors of the

Environmental Rating Scale.

* Meet deadlines set forth for each assessment including scoring,

written evaluation, proofing, corrections, and final document.

* Interact with other agencies within the community such as Head

Start and Pre-K to work toward improving the overall quality of

early childhood services.

* Attend professional training and development programs as

appropriate.

* Participate in projects promoting the overall education and quality

of life for young children and their families in the community.

* Serve on various committees along with Coalition staff to plan the

Provider Appreciation gala, Discovering the Joy conference, and

Employee Events activities

Environmental Rating Scale Trainings

> ECERS: Program Structure & Interactions 8/27/08

> FCCERS: Activities 9/10/08

> ERS: For Managers Only 10/2/08

> ERS: Overview 11/8/08

> ITERS: Overview 11/8/08

> ERS: Overview 3/28/09

> ITERS/ECCERS: In depth 5 day training of the

ERS by the authors: Thelma Harris,

Debby Cryer & Cathy Riley 6/1/09-6/5/09

Other Trainings:

> Completion of Second Step 6/19/09

> Cross Development (I-Pass, Family Services/Child

Development, Eligibility, Resource & Referral,

Reimbursement/Finance)

> Leadership Training

Quality Assurance & Professional Development Specialist

* Typed, formatted, and produced documents such as presentations,

correspondence, and standard reports.

* Prepared written and statistical reports, studies, and summaries

for analysis of data.

* Assisted in the organization of training materials and information.

* Coordinated and maintained records for ongoing trainings and

certifications required for both Volusia and Flagler counties.

* Updated company website with upcoming training classes and

locations.

* Coordinated and arranged departmental meetings, prepared agendas,

reserved and prepared facilities.

* Attended and prepared minutes for corresponding committee/task

force meetings.

* Assisted with Coalition sponsored events.

Spherion, Daytona Beach, FL 03/08-

06/08

Temporary Pool

* Bethune Cookman University: Administrative Assistant. Assisted in

processing Accountability reports, Purchase Requisitions, and

paperwork for scholarship programs such as Presidential

scholarships, Excelsior scholarships and Academic Merit Awards.

Updated Faculty Credential files. Assisted students with Grade

Forgiveness and Transfer of Credit forms and processes.

* Masco Administrative Services: Administrative Assistant. Assisted

Project Managers and Consultants with scheduling of training

classes and the preparation of training materials. Set up network

access, wireless connections and administrative privileges for all

consultants.

KB Home, Daytona Beach, FL

04/06-11/07

Senior Permit Coordinator

? Proactively established and maintained good builder relations

with all assigned

permitting municipalities

? Requested and tracked permitting applications required for all

production starts

and new community start ups and maintained the accuracy of

permit tracker data

into company database

? Reconciled Impact Fee and Technical Fee Escrow Accounts

? Generated check requests for various fees required and managed

runners to and

from municipalities for the submission and pickup of permits

? Maintained accurate budgets on each distinct municipality

? Responsible for reviewing and approving all vendor invoices of

assigned

communities

? Researched all proposed increases in building and development

fees and updated

assigned community budgets

? Reviewed on a monthly basis the variances from budget to actuals

Marketing Assistant

* Assisted in 5 regional ad campaigns

* Helped with recruiting Open House representatives for advertised

events

* Supported divisional sales teams by assisting in marketing

activities

* Worked with individual sales representatives to help fulfill

marketing needs such

as direct mail to market segments

* Assisted in sales recognition events

Purchasing Agent Assistant

* Reviewed records of items purchased, costs, delivery and inventory

* Evaluated vendor contracts to ensure compliance with contractual

obligations

* Monitored shipments to ensure materials arrived on time, and in

the event of

problems, traced shipments and followed up on undelivered

materials

* Ensured all quality requirements are complied with and helped

maintain all

required quality forms

* Completed all vendor field purchase orders and issued back charges

in event of

damages caused by vendors.

Spherion, Daytona Beach, FL 03/06-

08/06

Temporary Pool

* Sunbelt Credit: Collections Agent. Made collection calls,

addressed customer service related issues, processed loan

applications, performed many clerical duties, utilized sales

experience to sell four vehicles in one business day.

Self Employed, Port Orange, FL

04/04-03/06

Document Scanning Service

? Specialized in commercial document scanning, specifically for

mortgage

companies

? Accurately scanned and indexed large volumes of documents,

converting paper

records to digital format

? Responsible for uploading all documents to a secure data base

that could be

accessed by all branch offices

Atlantic Management, Port Orange, FL

06/00-06/02

Caregiver

? Provided home care services such as bathing, dressing, grooming

and hygiene

? Prepared meals, grocery shopping, transportation and

companionship

? Administered medication

? Assisted with exercise programs and range of motion as directed

by a medical

professional

Texaco Credit Card Bank, Omaha, NE

11/94-6/97

Account Representative

* Made credit decisions based on credit reports from all major credit

bureaus

* Supervised four employees

* Solved routine customer service related issues

* Conducted training classes for new employees

* Developed a method of identifying fraudulent applications that

resulted in the company as well as clients saving thousands of

dollars

* Key contributor of a "Challenger Program" that focused on all

employee concerns within the workplace. Worked directly with

management by helping resolve confronting issues

Education

Daytona State College

Currently enrolled targeting a Bachelor Degree in Business Management

Contact this candidate