Customer Service Administrative Assistant
Resume:
San Antonio, TX *****
Cell: 210-***-****
Allison A. Holton
Experience 05/25/2006 to 08/31/2009 Methodist Specialty and
Transplant Hospital
Administrative Assistant / Billing Specialist
billing and claims for six Psychiatric Physicians
managed monthly bad debt / collections report
answered physician queries in a timely manner for
fast claims processing
maintained database of doctors cpt codes used
maintained spreadsheets of doctors vacation and CME
time
completed and submitted doctors timesheets for
payment
precerted doctors visits on medical floors
precerted special treatments for patients with
insurance companies
03/05/2002 to 07/29/2002 Coastal Podiatry, Inc.
Receptionist / Account Specialist
answered multi-line phone system
filing
verified patients insurance
checked in patients for appointments
called patients to remind of appointments
medical records
scheduled surgeries for doctor
called in prescriptions and refills for doctor
scheduled specialty appointments for patients
processed customer and insurance payments for
services
daily bank deposit slips
opened mail and sorted for physician
updated patients records with new lab, xray or
mri/catscan results
07/02/2001 to 02/23/2002 Chautauqua Airlines,
INC.
Flight Attendant
Responsible for safety and comfort of all my
passengers
Only Flight Attendant on a 50 passenger jet
Restocked aircraft with necessary inflight supplies
Managed all liquor money and sent into corporate
headquarters
Responsible for keeping Flight Attendant manual
current
05/18/2000 to 04/03/2001 G & L Bank
Pensacola, FL
Operations Assistant
Ran new account applications through Early Warning
system
Reviewed overdraft reports for negative account
history
Sent out letters to customers with negative account
history
Reported all negative account history to Chexsystems
Assisted the FBI and other financial institutions on
obtaining information on fraudulent suspects
Answer incoming customer service calls regarding
accounts
02/99 to 06/21/99 Hawaii On Sale
Honolulu, HI
Back Office / Reservations Agent
Responsible for sending out confirmation letters of
reservations
Run credit cards for payments
Ran Hawaiian Airlines tickets
Answered incoming customer service calls
Made air, car and hotel reservations for customers
06/1/98 to 2/5/99 Executive Reporting Services
Honolulu, Hi
Customer Service Representative
Handle all incoming customer service calls to
research customers credit history
Contact necessary creditors to obtain information on
customers credit report
Help with the processing and pulling of credit
reports
February 1995-July 1995 Florida Gulf Airlines
Jacksonville, Fla
Flight Attendant
Responsible for safety and comfort of all my
passengers
Handled all liquor money and sent to corporate
office
Restocked airplane with necessary in-flight supplies
Responsible for picking up shifts for sick /
unavailable crew members at a moments notice
Responsible for printing out passenger number for
each flight for pilots
August 1994-February 1995 Autoplex 2000
Beaumont, Texas
Receptionist / Service Driver
Responsible for running all errands for dealership
Managed a multi-line phone system
Courtesy driver for Service Department
Input new cars into computer database and stored
keys
Input new clients into computer database
Filed customer contracts and service agreements
Contacted Department of Motor Vehicles for license
plate search
Directed customers to correct departments
Assisted in the delivery of new cars
1992-August 1994 Stephen C. McCorkle and Charles
A. Howell c/o
Smith Barney Beaumont, TX
Computer Operator / Secretary
Organized financial seminars for both brokers
Updated databases daily on computer
Helped clients with financial transactions
Assisted in calling on potential clients
Served as hostess at financial seminars
Managed multi-line phone system
Education 1992-1994 Lamar University Beaumont, TX.
Completed 2 years of studies in Psychology
Also studied 4 semesters of French
1988-1992 Monsignor Kelly
High School Beaumont, TX
* Graduated May 23, 1992
Computer Skills Proficient in Meditech, Onbase, Microsoft
applications ( Excel, Access, Word ), Wordperfect,
Windows applications, Microsoft Outlook, Internet
applications, Credsys 2.0, Amadeus. Type 75 wpm.
Honors Served as President for the USS Chafee Support Team
for 1 year
Received Certificate of Excellence for maintaining
highest GPA in Flight Attendant Training
Served three and a half years as Vice President for
the USS Port Royal Support Team
Nominated 2 consecutive years for Who's Who Among
American High School Students.
Presented as a debutante in Beaumont, Texas and
Kansas City, Missouri.
Nominated Most Outstanding Swimmer 1989-1990
References: Available upon request
Contact this candidate