Steven L. Richey
*** ****** **** *** ** Box *** Delano TN 37325
423-***-**** *******@*******.***
Seeking Position As:
Field Service Engineer
"Versatile and Solutions-oriented Technical Professional"
Offering over 25 years of recognized achievement in
Field Service and Engineering Environments
Successful issue resolution, customer focused professional with extensive
knowledge and experience. Highly versed in areas of investigative testing
and equipment overhauling. Motivated and comfortable with multiple high-
level tasks in a deadline oriented, fast paced environment. Highly skilled
in the areas of time management, organization and workflow.
KEY PROFICIENCIES
Troubleshooting Field Analysis and Modification of Design
Issues Diagnostics
Resolution In Time Test Equipment Equipment Calibration
Constraints Operation
Communication Skills Data and Research Preventative Maintenance
Collection
Troubleshooting Operator Training Complex Technical Functions
PROFESSIONAL EXPERIENCE
Field Service Engineer; Etowah, TN
2008 - Present
Self Employed
. Repair of computer systems and related software issues.
. Complete customer satisfaction of all repairs.
. Extensive knowledge of computer hardware and PC based software.
Conductor; Etowah TN
2003 -2008
CSX Transportation Corporation
. Responsible for complying with all operating and safety rules in the
movement of freight trains.
. Complying with all government and company rules and policies in the
movement of hazardous materials and emergency response.
. Maintain and inspection of equipment for safety.
Field Service Engineer; St. Cloud, MN
1999-2003
Komo Industries Inc.
. Installation, troubleshooting, maintenance and repair.
. Experience with GE FANUC controls also hydraulics, pneumatics and
electrical repair.
. Extensive customer relationship skills, training and safety.
Field Service Engineer; Arlington Heights.IL 1994-
1998
Finn Power International
. Installation, troubleshoots, maintains and repairs of CNC Sheet Metal
Punches, Laser Cutters, and Sheet Metal Cutting and sorting
machinery...
. Experience with GE FANUC, Siemens, and Allen Bradley CNC and PLC
controllers.
. Repairs of digital and analog electrical, high pressure hydraulic and
pneumatic systems
Field Service Technician; Denver, CO 1992-
1993 Melco Industries
International travel to install, troubleshoot, repair and maintain
industrial sewing equipment.
Repair of mechanical and pneumatic systems. Also solve PC and software
systems.
Operational training to customers after installation of equipment.
Field Service Engineer; Clover, SC
1990-1991
SE Huffman Corp.
Senior Field Service Team Leader; Patrick AFB,
1985-1989
GE Government Services
Field Service Technician: Atlanta, GA
1981-1984
Bell and Howell
AWARDS AND RECOGNITION
Field Service Engineer of The Month 6 times. Bell and Howell
Field Service Engineer of the Year. Bell and Howell
EDUCATION, AFFILIATIONS AND SPECIAL SKILLS
Cleveland State Community College, Cleveland, TN
* Associate of Science, Electronic Technology
United States Air Force Nuclear Electronic Systems
MS Word ? MS Excel ? MS PowerPoint ? Highly proficient in PC repair.
. References upon request.
. Salary negotiable.
. 100% travel acceptable.