Louis J Turri Jr
******@*********.***
Objective
To obtain a position in the field of Information Technology where I can utilize my extensive technical skills
with the opportunity for advancement and personal growth.
Skills
IBM/DOS, JCL, SAP, MAINFRAMER
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Maintained both Fujitsu and Dell laptops/desktops as member of Help Desk
•
Support team
• Experience in Microsoft, Word/Excel and Sharepoint, preparation of Daily Reports
Troubleshooted and repaired a variety of hardware/software related issues
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including upgrades to HP/ Cannon/Dell printers/monitors and laptops as well as teaching customers new
equipment.
• Strong organizational skills/excellent verbal/written communication skills
Thrive in a fast paced environment/ability to multitask/detail oriented
•
• Maintain highly sensitive material requiring confidentiality
Experience
American Snuff Company
Memphis, TN 38120 1985 to October 2010
• Promotions Planning Coordinator
2008 to 2010
Worked as a Promotions Coordinator in the Shared Services division. Duties included marketing support, charting
promotional products, issuing of daily inventory reports and weekly booking reports. Responsible for maintaining
our 1SYNC online catalog system for special priority clients.
• System Scheduler
1995 to 2008
For thirteen years I worked in the IT division as an Operation Specialist. Duties included JCL setup on batch
process jobs on an IBM/DOS production system. Heavily involved in our IBM transition to an SAP server system.
Experienced in Help Desk supporting laptops in the field for Sales Division.
• Computer Operator
1985 to 1995
Worked in computer operations, all shifts, running production jobs on an IBM /DOS system that updated
production, payroll, and accounts payable files. Duties also included tape librarian and a distribution clerk.
Education
Attended Southwest Community College in Memphis; Graduated with an Associate Degree in Computer
Operations.