Customer Service Manager

RODRIGO MUNOZ

*** ***** ******, *** ******* – California 94580

Telephone: 510-***-****

*****.*******@*******.***

QUALIFICATIONS: -Forklift Skills - Customer Service Skills -Inventory skills

A hard working person, a fast learner and a solver problem oriented person. Experience in

warehouse clerk, packing slips, bills and mail sorting; Familiarity in electronics

appliances and furniture assembler.

EDUCATION: -Associate Degree in General Education

Southwestern College 1998

COMPUTER SKILLS:

Basic Troubleshoot skills – Internet skills –Microsoft skills

EXPERIENCE:

-Accel Employment Agency – Warehouse / Mail Sorting

24301 Southland Dr. # 308, Hayward, CA. 94545 (Jan. 2010 – Present)

-Assisting with Dynamex’s furniture warehouse and mail sorting.

-Responsible for unloading freights with forklifts and inventories.

- Famsa, Inc. Appliances and Furniture Store Customer Service Supervisor.

4215 Foothill Blvd, Oakland CA. 94601 (Feb. 2009 – Present)

- Assisting with warehouse inventory and transfer data processing.

- Responsible for electronic and furniture client services.

-CY Young Inc. Manufacturer--- General Labor

7000 Coliseum Way, Oakland CA. 94621 (Oct. 2008 – Feb. 2009)

- Assisted with seat manufacturing and assembling hardware.

- Helped with hardware assemblings, trainings and supervision.

-SDSU Receiving Business Services – Warehouse- Mail Clerk Assistant

5555 Canyon Crest Rd. San Diego, CA. 92182 (Jan.2008 – April 2008)

- Assisted in receiving and delivering campus materials and mail.

- Responsible to load and unload supplies, furniture and biological products.

- H & R Block --- Assistant Office Manager -Tax seasonal (2004 – 2007).

3570 National Ave. San Diego CA, 92113

-Assisted clients with income tax forms and IRA's accounts.

-Helped out with customer services and office management.

NOTE: Unemployed from May 2008 to October 2008.

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