Teresa A. Brougham

**** *. ***** **. *****

Apt. # 307

La Vista, NE 68128

Home Phone: 402-***-**** Mobile Phone: 402-***-****

Email: abjnmq@r.postjobfree.com

O B J E C T I V E

To obtain a challenging position that allows for the practical application of my skills in accounting support, customer service, and office management contributing to the overall mission of the organization.

Q U A L I F I C A T I O N S

1. Experience with general accounting practices and office management.

2. Strong organizational, leadership, and interpersonal skills.

3. Effective communication skills.

4. Highly motivated to apply current technology.

5. Eager to learn.

6. Team player.

P R O F E S S I O N A L E X P E R I E N C E

Order Processing/Customer Service, GROWMARK Lubricants, Division of GROWMARK, Inc.

Council Bluffs, Iowa

July 21, 2006 – September 2010

1. Receive orders from the customer via phone, email, or fax. Enter the order on the Oracle based GROWMARK Enterprise Resource Planning system (OMNI).

2. Distribute necessary paperwork to the plant and logistics.

3. Process the deliveries on the system for invoicing and to relieve the inventory.

4. Process any product returns for credit to the customer and update inventory.

5. Answer questions and address problems for the customer as promptly as possible.

6. Support coworkers with their office management tasks as needed.

Billing Specialist, McCollister & Co.

Council Bluffs, Iowa

August 1990 – July 20, 2006

1. Order entry and invoicing within the company’s Enterprise Resource Planning software (Production Formulation Management).

2. Perform customer service activities as well maintain customer master profiles in PFM.

3. File business documents, answer in-coming phone calls, and perform other general clerical duties.

4. Assist coworkers with inventory control.

5. Work with accounts receivable and accounts payable.

6. Support the sales staff in the field.

Temporary Accounting Resource, Omaha Standard Truck Equipment

Council Bluffs, Iowa

April 1990 – June 1990

1. Entered work orders and bid proposals into the computer system.

2. Worked with accounts receivable and accounts payable.

3. Entered daily time cards into the computer system to be posted to the appropriate work order.

4. Performed receptionist duties by answering all in-coming calls and directing the caller to the appropriate department.

5. Assisted the company accountant in correcting any issues that occurred.

Accounts Receivable Supervisor, Sieg Auto Parts

Omaha, Nebraska

May 1977 – March 1990

1. Prepared daily bank deposits including data entry of payments to accounts receivable.

2. Responsible for monthly financial reports to the corporate headquarters.

3. Maintained payroll information.

4. Assisted accountant with general ledger, bank reconciliations, and state sales/use taxes for two states.

5. Supervised subordinates in accounts receivable and accounts payable.

6. Ordered all office supplies.

7. Establish new system for processing returns which improved efficiencies.

C O M P U T E R S K I L L S

1. Microsoft Software: Word, Excel, and Outlook

2. Operating Systems: Windows 98/2000/XP

3. Enterprise Resource Planning Software: Production Formulation Management, OMNI, Oracle

E D U C A T I O N

Iowa Western Community College, Council Bluffs, Iowa 1981-1983 part time

GPA: 4.0/4.0

Tri-Center High School, Neola, Iowa

Diploma, May 1977

GPA: 3.0/4.0

R E F E R E N C E S

Marla Spitznagle

Sales Associate

GROWMARK, INC.

2200 South Ave.

Council Bluffs, Iowa 51503

712-***-**** ext. 105

Larry Williams

Technical Service

GROWMARK, INC.

2200 South Avenue

Council Bluffs, IA 51503

712-***-**** ext 122

John McCollister

8010 Hickory St.

Omaha, NE 68124

402-***-****

Contact this candidate