Customer Service Sales

Gary C. Hooper

*** ******** **.

Apt.***

Greenville, SC 29607

864-***-****

*********@***.***

PROFILE

Over 10 years experience as a Shipping/Receiving Clerk, Inventory Control

Agent, Scheduler and Customer Service Representative. Proficient in the use

of Oracle 11i database, MS Excel, MS Word, MS Outlook, MS Access and

general data entry. Familiar will building Purchasing requisitions.

WORK HISTORY

Transportation Coordinator

March 2007 - August 2010 Benore Logistics Systems

Responsible for Coordinating local and OTR transportation between local

(JIT) & national suppliers and BMW. Responsibilities also in logistical

support for local companies such as Henkel, AKZO and Caterpillar . Duties

also include daily load planning for all OTR routes and maintaining

delivery schedules.

Inventory Control Manager/Dispatcher

Aug. 2004 - Feb. 2007 US Lumber Group, Wellford, SC

(salary: $40,000/yr)

** Responsible for accuracy of received materials by verifying receipts, AP

Recon

& performing cycle-counts. Also, responsible for Inventory adjustments

via data

entry and updating database (Agility - DSMi, INC). Manage & support

Receiving

personnel. Responsible for processing workorders for shipment to

customers.

Assign workorders to warehouse personnel for processing. Assign

workorders to

appropriate delivery routes. Update inventory database with workorder

information to reflect inventory commitments. Maintain records for

workorder

shipments.

Mar 2002 - Jul 2004 Scheduler II/Customer Service Agent

IKON Office Solutions

Greensboro, NC

(salary: $30,000/yr)

Responsibilities:

** Sort/prioritize Sales orders for

fulfillment

and delivery to customer.

** Maintain and control Inventory levels ($1.6M)

** Assist Sales and customers with account issues.

** Perform Shipping/Receiving Duties

** Perform Quarterly Physical Inventories

** Enter Inventory count levels/variances into computer system

** Track Production performance, using MS Excel

Achievements:

** Consistently maintained Inventory

levels at

50 to 70% of monetary maximum ($1.6M).

Feb 2000 Feb 2002 Delivery Driver/Scheduler I

Select Personnel Services (IKON Office Solutions)

Greenville, SC

($17,000/yr)

Responsibilities:

** Delivery/Setup & training on use of

copiers

** Sort/prioritize Sales orders for fulfillment and delivery to customer.

** Maintain and control Inventory levels ($1.6M)

** Assist Sales and customers with account issues.

** Stock inventory using electric/propane forklifts and manual pallet-

jacks.

Jun 1999 to Feb 2000 Production Oper/Tech

Carolina Circuits

Greenville, SC

Responsibilities:

** Setup and operate Hot Air Soldering

machine

for printed circuits boards

** Chemical PM s of equipment

Nov 1995 to Mar 1999 Production Oper/Tech

Rexam Custom

Spartanburg, SC

Responsibilities:

** Setup, operate and maintain Dry Film

(resin)

process

** Chemical PM's of equipment

** Update production data into MS Access database.

** Track production data using MS Excel spreadsheets.

EDUCATION

Aug 1978 - Jun 1982 Wren High School

Piedmont, SC

GPA:3.0

Diploma in General Studies

Aug 1980 - May 1982 Williamston Vocational School

Williamston, SC

GPA: 3.0

Certificate in Industrial/Commercial Electricity

SKILLS

** Strong analytical, organizational and intuitive skills, MS Excel, MS

Word,

MS Access, and Oracle database applications. Strong communications

and

computer skills. Involved in ISO 9000 certification.

10-key data entry alphanumeric data entry AS 400 MS Access MS

Excel

MS Outlook MS Word Oracle

REFERENCES

Reference Name: Justin Devereaux

Reference Company: Benore Logistics Systems

Reference Title: Supply Chain Solutions Analyst

Phone: 864-***-****

Email: ******.*********@******.***

Type: Professional

Reference Name: Kyle Difatta

Reference Company: Benore Logistics Systems

Reference Title: Supply Chain Solutions Supervisor

Phone: 864-***-****

Email: ****.*******@******.***

Type: Professional

Reference Name: Jennifer Maciel

Reference Company: Benore Logistics Systems

Reference Title: Transportation Supervisor

Phone: 864-***-****

Email: ********.******@***************.***

Type: Professional

Contact this candidate