Human Resource Management

Nakeshia J. Mercer

**** ***** ***** *******, ** *6323

219-***-**** abjnka@r.postjobfree.com

SUMMARY QUALIFICATIONS

OF

Personal and proactive dedicated to leadership and professionalism with transferrable skill-set and liberal

educational history. Strong commitment to operational excellence and motivation through positive

reinforcement and efficient, effective communication in a business environment with the ability to coordinate,

plan, supervise, and support daily operational strategizes to reach optimal organizational goals.

v Demonstrated capacity to provide comprehensive leadership and support for various environments,

including non-profit, legal, and business venues.

v Proven track record of accurately completing research, reporting, information management,

marketing, and business-development efforts within budget requirements.

v Adept at developing and maintaining detailed administrative and procedural processes that reduce

redundancy, improve accuracy and efficiency, and achieve organizational objectives.

v Highly focused and results-oriented in supporting complex, deadline-driven operations; able to

identify goals and priorities and resolve issues in initial stages.

v Proficiency in Microsoft Office® operating system, Microsoft Works® operating system, data entry,

10-key, PageMaster, SPSS, PeopleSoft, PULSE, Ascent, VMS, ScoreNet, etc. Legal

software/knowledge: Tabs, PracticeMaster, TimeSlips, TimeMatters, e-filing, Indiana and Illinois legal

proceedings and pleadings, Lexis-Nexis, Westlaw, etc.

EDUCATION

IUPUI Indianapolis, IN August 2007

Master’s in Public Affairs (MPA)-Policy Analysis Concentration

Indiana University-Northwest Gary, IN December 2005

Post-Graduate Certificate- Public Management

Indiana University Bloomington, IN May2004

Dual Bachelor of Arts- African-American and African Diaspora Studies/Political Science

Minor-Human Resource Management

PROFESSIONAL EXPERIENCE

AEROTEK PROFESSIONAL SERVICES - Indianapolis, Indiana July 2008-November 2008

Consultant

PAR NorthAmerica-Work with auto industry financing companies to coordinate transportation, titling

and remarketing strategies; Maintain relations with third-party vendors throughout the continental United

States; Maintain detailed records to be reviewed by financing companies; Prepare billing, invoice and financial

reports to asses compliance and accuracy to reporting and procedural standards.

JPMorgan Chase -Act as a consultant for Chase Educational Finance- Loan Originations-Imaging

Department. Validate application documents for student loan processing. Examine, evaluate, and process

educational loans. Perform administrative tasks.

HGMC SUPPLY, INC. d/b/a HG METALS - Indianapolis, Indiana June 2008-August 2008

HR Generalist

Provide high-level human resource management support to Chief Executive Officer/Owner of aluminum

and steel manufacturing company conducting business with public and private entities and yielding over

$5 million in annual revenues.

Establish, direct, and coordinate, human resource management activities in an expanding manufacturing

company. Addressed employee benefits, compensation, recruitment, performance evaluations and other

personnel issues.

Developed and implemented employee handbook to identify company procedures and standards,

ultimately providing sound organizational structure; created job profiles to better coordinate job

responsibilities.

Designed, coordinated, and maintained vital competitive analysis process to facilitate

implementation of aggressive company marketing strategy

Maintain compliance in adherence to DBE/MBE/NAICS codes.

Ensure certification and training of all personnel in adherence to OSHA and other state, local

policies.

NEWMAN RAIZ, LLC. f/k/a NEWMAN, RAIZ, and SHELMADINE, LLC. - Chicago, Illinois May 2005-August

2007

Legal Secretary/Paralegal

Provide secretarial legal support for attorneys in various areas of law including insurance defense,

coverage, personal injury, third-party, subrogation, and immigration law.

Prepare and surmise legal pleadings and correspondence, such as summonses, complaints, motions,

subpoena, etc

Assist with legal research.

Organize and maintain case files, documents, and law libraries.

Coordinate and submit documents to Circuit Courts throughout Illinois and Indiana

Communicate with clients, Counsel, law enforcement, private investigators, and other members

within the legal community daily. Designed, coordinated, and maintained vital competitive analysis

process to facilitate implementation of aggressive company marketing strategy

Perform administrative duties, including scheduling meetings, arbitrations, depositions, etc.

Complete assignments and maintain billing goals.

Open, close files; perform accounting tasks, including finalizing monthly billing invoices.

INDIANA UNIVERSITY COPSL (Community Outreach and Partnerships in Service-Learning)

DEPARTMENT Bloomington, Indiana August 2003-May 2004

A.C.E. (Advocate for Community Engagement)

Promote and advance opportunities for active volunteerism, also known as service-learning, within

the city of Bloomington/Monroe County by serving as a liaison between Indiana University and

community organizations. Collaborate with a team to identify specific needs within the community

that could be met by utilizing the resources of Indiana University, including its faculty, staff, and

students to actively participate in community relations.

Worked at SCCAP (South Central Community Action Program) - Monroe County HeadStart

program as a volunteer coordinator and Parent Involvement Specialist

Organized conference seminar presentation for the COOL Conference held at the University of

Pennsylvania Spring 2004

Aided faculty in implementing service-learning as a mandatory component of curriculum

Contact this candidate