Stephan KAplan
**** ******* **. ********* ***, CA 94505
TEL: 925-***-**** EMAIL: abjnjv@r.postjobfree.com
WEB SITE: WWW.LINKEDIN.COM/IN/STEPHANKAPLAN
SUMMARY
. Telecom Equipment Engineer specializing in equipment procurement
and Granite provisioning. This position required a broad range of
responsibilities including those of Equipment Purchasing Manager,
Financial Analyst, RF/Microwave/SONET Systems Engineer, and several
others
. Telecommunications professional with a broad range of technical and
managerial experience in both wireless and wireline working on the
leading edge of technology. Worked with industry leading vendors
to direct products and services to meet the needs and requirements
for successful rollouts to the customers. Successfully managed and
negotiated contracts and enforced SLAs.
. Design and management of first AirTouch Walnut Creek
interoperability laboratories and facilities.
. Designed the Verizon Wireless Southlake interoperability lab.
. Provides team members, customers, and system users with assistance
in troubleshooting equipment and operational issues.
Areas of Expertise:
GSM (MSC / BSC), UMTS (Spatial CS & MGW), TDM, ATM, IP, Switch Trunking,
Broadband Transport. Policy/Procedure Development, Security, Project
Development/Scheduling, Conflict Resolution, Budgeting/Forecasting,
Materials Management, Team Management, Troubleshooting, Vendor Management,
Network Architecture Planning, Communication Networks, and
Maintenance/Service-Level Agreements
Technical expertise includes:
STP SS7 DACCs/Transport Backhaul RNC
MGW HLR Upgrade-Deployments Visio NodeB
Professional Experience
Jun 2010 to Aug 2010 - (contractor) San Ramon, CA
Acting Design Manager Healy & CO.
Rresponsible for managing the design transport & trunk, BTS, and PSTN
circuit for provisioning, GRANITE/Xng documentation and engineering and LEC
management. Designs, receives, and track work orders generate or update cut
sheets as necessary. Monthly forecasting reports must be generated. Update
and track quality metrics on a weekly basis. Added responsibilities will
involve tracking Work Orders tasks, created designs for transport & trunk
service provisioning and managing issues between Planning and Provisioners.
Person will be in continual contact with carriers regarding the status of
orders.
July 2009 to May 2010 Kingman, AZ
Director Engineering, NACOM LLP - (SAK Consultant)
Lead a team of telecommunication engineers, QA engineers, systems
engineers, responsible for the infrastructure design, deployment process,
testing and documentation for NACOM's product and service offerings.
Specifically, support the build out of a new cellular network, the strategy
for how we test our products and services, provide various forms of product
information to users, and provide the environments used by network deployed
equipment on a territorially basis. This includes defining engineering
processes, delivering development platforms and automation capabilities and
managing very diverse locations.
Other key responsibilities include:
Working closely with NACOM's Senior Management, Business/Corporate
Development, Engineering Management, Tribal council members, Sales and
Marketing, this position involves:
. Manage a NACOM team of technical writers, release engineers, QA
engineers, senior developers, and systems engineers
. Recruit and hire additional NACOM resources as necessary.
. Manage vendor product schedule and project plans to successful
completion
. Interact with customers and understand their needs and work
. Interact with UI design, documentation, training development, QA and
other engineering teams to understand and manage dependencies and
requirements
. Communicate with sales, support, marketing, business development and
other parts of the company to ensure the product meets their needs
. Ensure that vendor product deliverables are internationalized and
ready to be localized across a variety of languages and cultures
. Provide mentorship to individual contributors and managers.
. Provide proactive and strong direction in external partnership
opportunities for ensuring technical compatibility and solution
characteristics.
. In conjunction with the Chief Technology Officer, work with the entire
engineering management team to focus on broader organizational issues
in accelerating change, process improvement, energizing the culture,
and mentoring of other engineers.
Oct 2008 to June 2009 Discovery Bay, CA
SAK Consultant
Telecommunications professional with a broad range of technical and
managerial experience in both wireless and wire line working on the leading
edge of technology. Worked with industry leading vendors to direct
products and services to meet the needs and requirements for successful
rollouts including those of Equipment Purchasing Manager, Financial
Analyst, RF/Microwave/SONET Systems Engineer.
Jun 2008 to Sep 2008 Family - (Personal Time) Woodland Hills, CA
Helping with a sick out of town family member
2007 to 2008 FiberTower/ San Francisco
Telecom Equipment Engineer
Telecom Equipment Engineer specializing in equipment procurement and
Granite provisioning. This position required a broad range of
responsibilities including those of Equipment Purchasing Manager,
Financial Analyst, RF/Microwave/SONET Systems Engineer, and several
others.
Summary of Responsibilities:
. Forecasting, procurement and supply chain management of major capital
telecom equipment
. Translating overall network designs into site-specific equipment
requirements
. Generation of site installation and commissioning instructions
including equipment Bill of Materials
. Updating the Network Inventory Database (Granite) with details of new
equipment location and configuration
2006 to 2007 Scientific Technologies Corporation/ Tucson, AZ (contractor)
Senior Quality Assurance Engineer/Analyst
. Review system requirements and product specifications for adherence to
QA policies, procedures, and standards.
. Prepare test plans that adhere to functional specifications and system
integration requirements.
. Respond to technical and administrative direction from QA and Product
Leadership.
. Review and/or help construct test plans, test cases, and test
executables for product development team testing.
. Develop/execute/maintain testing strategies, testing procedures, test
cases, and test executables for:
. Functional, regression, and customer acceptance testing to
validate, in Production-like environment, requirements
implementation in the product.
. System test suite (fault, stress, performance, and load) to
validate, in Production-like environment, availability,
reliability, and graceful recovery capability of the product.
. System integration tests to validate, in Production-like
environment, product impact on client IT infrastructure.
. Automated test scripts to support regression testing on automated
test platforms.
2005 to 2006 T-Mobile / Concord, CA (contractor)
Senior Design Engineer-Western Region USA
. Project Management
. Symmetricom TH5500 upgrade for Western Region.
. Managed and maintained SS7 BTS network including, monitoring and
management systems with 5-9's reliability.
. Coordinate project resources between inter market area for western
region.
. Support Inter region project management teams with current status
issues
. Establish new Purchase orders.
. Establish Ordering guidelines with Vendors to satisfy Market needs.
. Request quotes from multiple vendors and determine the best price
within the budget
. Generate reports on PO's to markets and internal Managers.
. Work with Operation Managers and Vendors to correct any ordering
deficiencies
. Determine the market priority on quarterly PO's with Vendors and
schedule accordingly
. Forecasting
. Forecast and capacity plan MSC, MSC HW and SW expansions
. Assist in Media Gateway planning and implementation
. Forecast all NSS off board systems such as:
WAP, Voicemail, Prepaid Ericsson MSC's, SS7 (MSC, BSC, VMS)
Identify NSS related peripherals and the HW effects to baseline
. Maintain a monthly NSS exhaust forecast.
. Determine NSS and SS7 needs for new markets.
. Assist in development and beta testing of new Corporate tools.
. Utilize existing assets to complement forecasting needs
. Maintain all NSS baseline HW inventory
. Maintain all NSS purchase order history
. Engineer specific NSS business plan concepts
. Capture all NSS-FSC impacts on switching equipment
. NSS Performance
. Support and Maintain Corporate NSS performance indexes and standards
. Recommend NSS performance improvements.
. Assist in the development of NSS tools to increase NSS performance
. Assist Corporate in new NSS tool verification and rollout.
. Document NSS processes and Performance guidelines
. Develop and maintain Voicemail reliability performance measures
. Update Engineering Rules and Guidelines
. Engineering/Planning Services:
This service covers the initial planning and engineering of wireless
telecom systems and includes services as follows:
. Engineering site survey
. Development of site drawing
. Installation instructions
. Statement of work
. Installation bill of materials
. Installation and Quality checklist
. As-built or redline drawings
. Purchase, delivery and inventory of equipment
2000 to 2005 Verizon Wireless / Walnut Creek, CA
Maintenance Engineering - Signaling System 7
Senior Maintenance Engineer - SS7, R&D Laboratory Manager for Verizon
Wireless
. Designed and engineered Verizon Wireless Walnut Creek interoperability
lab valued at $30 million which allowed testing and integration of
multiple vendor products prior to production rollout.
. Managed and operated Verizon Wireless Walnut Creek, CA lab during
which time new features and functionality were developed for the SS7
network.
. E911 testing and integration with Public Safety Answering Point
(PSAP)
. PDE testing (Position Determining Equipment)
. MMS testing (Multimedia Messaging Service)
. SMS testing (Short Message Service)
. OTAF testing (Over the Air Service Provisioning Function)
. Develop lab infrastructure to accommodate VZW lab network design
objectives. Chair meetings and develop schedules to manage and
integrate multiple vendor installation and project schedules within
the lab environment.
. Design, develop and implement lab evolution and along with
infrastructure and strategy, supporting test and prototype equipment
and service development.
. Participate in technology evaluations and special projects with a
focus on network and/or RF, transport, and integration areas. Develop,
implement and manage lab security policies. Manage lab project
scheduling and conflict resolution.
. Manage yearly lab budget input, develop forecasts, and
responsibilities for tracking and managing progress to date of
purchases by project(s). Act as prime interface to lab vendors,
contractors, building owners and engineering staff. Responsible for
day-to-day lab operations, including response to and resolution of
alarm conditions (24/7), installations, project scheduling and
management, test plant design and configuration, insuring compliance
with state and local building and RF regulations, as well as adherence
to safety and OSHA requirements in the lab.
. Develop network transport architecture for multiple integrated lab
locations and identify transport network elements and configurations.
In support of multiple test efforts in multiple locations, assess
requirements and provide for power, electrical, grounding, shielded
facilities, seismic, interconnection, facilities grooming, and
physical interface configurations. Identify and resolve transport
level integration issues. Provide consultation and input to cross-
functional project teams in test architecture design, implementation
and evolution.
. Participate in technology evaluations and special projects with a
focus on network and/or RF, transport, and integration areas.
Implement and maintain the wireless radio test architecture, and
develop a strategy for its evolution in support of technology
development and client use. Maintain and manage lab test equipment
supporting the wireless test network infrastructure.
1993 to 2000 AirTouch Communications / Walnut Creek, CA
Network Planning and Development
Senior Network Engineer, Technology Center Laboratory for AirTouch
Communications Hq.
Responsible for SS7 Signaling Network Planning and Development. Wide range
of duties has included engineering, installation, inspection, service,
repair, overhaul, and modification configuration of STP hardware and
software for both Alcatel and Tekelec STP platforms.
. Member of Project Planning Team. Participated in vendor selection,
hardware and software selection, and configuration RFP contract
negotiations for Los Angeles, and Atlanta cellular markets.
. Provided engineering and vendor support to 4 regions.
. Responsible for remotely accessing, monitoring, and testing SS7
network elements to recognize and prevent network events, both major
and minor to restore proper functioning. Evaluate and make
recommendations on SS7 Network Monitoring Systems Protocol Analyzers.
Ensure that all monitoring and restoration is done in a timely manner.
. Lead for AirTouch - Pacific Bell SS7 Network Certification (20 July
1994)
. Participated in planning, deployment installations of STP pair for Los
Angeles cellular market. Functioned as Project Manager for
installation and operation of AIN/STP Lab, AirTouch Network
Reliability Center. Served as Project Manager for Atlanta STP/SS7
installation, testing and acceptance. Provided all STP translations to
support transfer of SS7 service from Bell South Signaling network onto
AirTouch's SS7 Network.
. Responsible for technical validation of new network elements wireless
services prior to commercial implementation. Facilitated
establishment of test network for both Alcatel and Tekelec STP
platforms successfully tested each solution.
. Successfully negotiated agreement with Tekelec to be FOA customer for
FCC Mate LNP triggerless implementation, completed testing and
implementation of triggerless functionality.
. Implemented validation of fixed network infrastructure's compliance
with government mandates. Successfully implemented Y2K compliance
testing on Tekelec release 23.1 prior to implementation. Implemented
laboratory facilities supporting wireless data testing for net access,
facilitating on-going development and testing of new products.
1991 to 1993 Pacific Bell / Anaheim, CA
Network Services South Communications Technician ESS / SS7
MegaHub STP Operations - ANHMCA0100W & ANHMCA0101W
. Technician, CSS7 Data and Telecommunications Systems, maintenance
assignments to include, but not limited to, inspection, service,
repair, overhaul, modification, calibration, configuration, and
testing on a planned and scheduled basis to lead to a more efficient
network while providing the optimum service attainable.
. Observed and responded to changing conditions in network switching
operations for the AT&T 4ESS and Nortel DMS-200 digital switching
equipment. Assessed and diagnosed operation of said equipment.
Identified and coordinated the repair or replacement of effected
facilities with the far-end technical staff of MCI, Sprint and LA
Cellular. LA Cellular sent a letter of commendation to our district
office for demonstrated professionalism and dedication to meet their
requirements. Documented events and trouble-shooting procedures as
they occurred on effected facilities to restore service. Implemented
preventive maintenance as directed.
1990 to 1991 USAF, KAFB, Saudi Arabia
USCENTAF, Base Computer Security Officer/Operations - Desert Shield/Storm
. Base computer security officer, Digital Data Communications Systems
Manager. Duties included directing the installation and repair of
computerized message converting systems utilizing MS-DOS based
computer systems re-configured especially for JANAP-128 format message
traffic.
. Satellite and Wideband Communications Equipment installed and checked
operation of wideband and earth terminal communications systems;
assemble, program, adjust, and secure system components; review
technical instructions, plans, and installation drawings to install
wideband and earth terminal equipment and systems; ensure conformance
to standard installation practices; measure, adjust, and operationally
test equipment and systems; establish, manage configuration, and
maintain communications links via satellite transponders; ensure high
quality circuits for long distance information relay; employ orbiting
communication satellite, line of sight, and tropospheric scatter
techniques; and conduct tests to restore and maintain systems.
. Managed, installed and responsible for trouble shooting digital data
communications systems to include Zenith, Grid, Motorola, IBM and
Sperry processors, modems, multiplexes and terminals at fixed and
remote tactical sites to provide dedicated point-to-point command and
control connectivity between two headquarters.
Additional duties
2E1X1 - SATELLITE, WIDEBAND, AND TELEMETRY SYSTEMS
NOTE: In October 1993 the merger of Wideband Communications Equipment (AFSC
304X0) and Satellite Communications Equipment (AFSC 304X6) comprised the
newly named AFSC 2ElXl
. Specialty Summary: Deploys, operates and sustains ground and space
based satellite, Beyond Line-of-Sight (BLOS) wideband communications,
telemetry, and instrumentation systems.
. Manages and performs design support, installation, calibration,
testing, operation, maintenance, and repair of facilities, systems,
equipment, and related subsystems.
. Monitors, analyzes, and directs performance checks and measurements to
ensure acceptable performance. Configures equipment.
. Establishes and maintains communications links with distant terminals.
. Operates earth terminal control console and monitors system
performance indicators.
. Implements operational directives. Manages wideband and satellite
earth terminal facilities or activities. Related DoD Occupational
Subgroup 110000.
Security Clearance:
Information provided by California Air National Guard as of July 25, 2003
Eligibility: SCI- DCID 6/4, February 13, 1998 AFCAF
Investigation: SBPC, February 3, 1998 DSS
Current Organization: S73IFLX9, AIR RES PERS CE CM, AIR RES PERS CE CM,
LOWRY AFB, CO 80280
Adjudication Summary:
PSI Adjudication of SBPR DSS: Opened February 3, 1998, Closed February
3, 1998, determined Eligibility of SCI - DCID 6/4 on February 13, 1998
AFCAF
PSI Adjudication of NAC Unknown: Opened, Closed January 14, 1994,
determined Eligibility of Secret on March 7, 1994 Army CCF
1989 to 1990 Pacific Bell / Anaheim, CA
Network Services South Communications Technician ESS / SS7
MegaHub STP Operations - ANHMCA0100W & ANHMCA0101W
. Technician, CSS7 Data and Telecommunications Systems, maintenance
assignments to include, but not limited to, inspection, service,
repair, overhaul, modification, calibration, configuration, and
testing on a planned and scheduled basis to lead to a more efficient
network while providing the optimum service attainable.
1984 to 1989 Pacific Bell / Anaheim Ca.
Network Services South - Communications Technician ESS
Trunk Operations Center / Machine Administration Center / Inter-Exchange
Maintenance
Maintenance / Provisioning for ANHMCA0295T & ANHMCA0252T
. Observed and responded to changing conditions in network switching
operations for the AT&T 4ESS and Nortel DMS-200 digital switching
equipment. Assessed and diagnosed operation of said equipment.
Identified and coordinated the repair or replacement of effected
facilities with the far-end technical staff of MCI, Sprint and LA
Cellular. LA Cellular sent a letter of commendation to our district
office for demonstrated professionalism and dedication to meet their
requirements. Documented events and trouble-shooting procedures as
they occurred on effected facilities to restore service. Implemented
preventive maintenance as directed.
. Trained and supported end users in the use of EMS mail terminals at
the 1984 Los Angeles Olympic Games at the East Los Angeles college
venue.
1984 to 1984 Pacific Bell / Los Angeles, CA
Network Services South - Communications Technician ESS
Trunk Operations Center - LSANCA0470T
. Assisted in the 1984 de-regulation transition of trunking from AT&T
Long Lines to Pacific Bell. This led to a more efficient network while
providing the optimum service attainable.
1980 to 1983 AT&T Long Lines / Los Angeles, CA
Operations Los Angeles - Communications Technician ESS
Trunk Operations Center - LSANCA0470T
. Observed and responded to changing conditions in network switching
operations for the AT&T 4ESS switch. During this period the
LSANCA0470T switch successfully processed both long distance and local
calls into and out of the Los Angeles basin.
1975 - 1999 U.S. Air Force - California Air / Army National Guard
. Electronic Computer Switching Systems Specialist.
. Wideband/SatComm Communications Equipment Technician.
. Telecommunications Center Specialist.
. Mobile Subscriber Equipment Operations.
Mission:
To establish tactical and or permanent emergency satellite and microwave
communication systems for military or civilian operations on a world-wide
basis (i.e.. War-games, Earthquake's, Natural disasters). Provide high
reliability systems for voice and data communications evaluate and repair
service affecting conditions, coordinated with other technicians at
effected facilities. Schedule and document preventive maintenance, or
repairs as they develop.
Chosen to participate in / at the following exercises and real world
actions:
1975-1980 RAF Greenham Common, UK 2168 Det-1 U.S.A.F.E.
1984 Naples, Italy. Coronet Packer Exercise.
1985 Ojai, California National Forest Fires.
1986 Osan, South Korea Team Spirit-1986
1987 Solmom & Petersburg, California National Forest Fires.
1988 Kimhae, South Korea Team Spirit-1988.
1990 Saudi Arabia, Bahrain. Operation Desert Shield/Storm
1991 Saudi Arabia, Bahrain. Operation Desert Shield/Storm
1993 Kwang-Ju, South Korea Team Spirit-1993.
1993 Los Angeles, California Civil Unrest/Disturbance-1993
1994 Fort Leavenworth, Kansas. WarFighter-1994
1995 Det-4, Colombia South America Drug interdiction for DEA
operations.
1999 Shasta, Tehama & Butte California National Forest Fires
Decorations, Medals, Badges, Citations, and Campaign Ribbons:
Air Force Commendation Medal
Air Force Outstanding Unit Award
Air Force Good Conduct Medal
Air Reserve Forces Meritorious Service Ribbon w/two Bronze Oak Leaf
Clusters
Air Force Longevity Service Award w/two Bronze Oak Leaf Clusters
Enlisted Excellence w/Silver Propeller
Small Arms Expert Marksmanship Ribbon M-16 Rifle
Southwest Asia Medal w/two Bronze Stars
Kuwait Liberation Medal
National Defense Service Medal
Air Force Training Ribbon
Civilian Education:
Brea Olinda High School, Brea, California 9/70 - -6/74 Fullerton
College, Fullerton California 1/84 - 12/87
University of Maryland, European Division. 4/77 - 12/79 Community
College of the Air Force. 4
University of Phoenix. 8/96 - 12/96
Company - Sponsored Training:
AT&T - Electronic Switch Intro - 4ESS Tekelec - SIGNALING
SYSTEM 7
AT&T - Introduction to CCIS . Tekelec - EAGLE STP
Maintenance & Database Admin
AT&T - Toll Fundamentals D-18. Tekelec - EAGLE STP
Advanced Database Admin
AT&T - ESS and Minicomputer Fundamentals. Tekelec - Global
Title/Gateway Screening Translations
Inter-Exchange Carrier (IEC) Translations Testing. Tekelec - Intro
to LNP & LSMS Solution
DSC MegaHub STP (MSTP6) Maint Course. Tekelec - LSMS User
Implementation
DSC MegaHub STP (NSTP6) NON-SEAS Translations. Fore Systems -
Asynchronous Transfer Mode - Ops. & Maint
DSC MegaHub STP (ESTP7) Equipment Engineering. Inet Corp. - Advanced
Protocol Analyzer Operations
DSC MegaHub STP (NSTP) Network Administration. Tandem Computers -
Concepts & Facilities
DSC MegaHub STP (SSTP6) System Support. Project Management I
BellCore CCS/Network Operations & Maintenance. Project Management II
NTI-DMS / RMS-D2 Trunk Testing Applications. First Aid / CPR
Novell - Netware 3.1x Admin (CNA). Career Communications
Novell - Netware 3.1x Advanced Admin Extended. Novell - Netware
IntranetWare: NetWare 4.11
Novell - Netware Networking Technologies. Novell - Netware
Administration (CNA)
Military Training/Education:
Wideband Communications Equipment Technician. Ground Radio Relay
System Maintenance Lab
Advanced Communications System Theory. AN/TRC-97A O/I Radio
Maintenance.
Communications Center Specialist. Electronic Computer and
Switching Systems Specialist
Communications Network Equipment Operations. Command Non commissioned
Officer Academy
Computer Logic / Boolean Algebra. TSEC-KY-57/58 Maintenance
School
Fundamentals of Solid State Circuits. Self Aid Buddy Care
(SABC).
Transmission and Receiver Systems. Shelter Management Team
(NBC)
Standard Test Equipment Lab. First Aid / CPR
Ground Radio Relay System Theory I, II, III, IV