Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Troy, OH, 45373
Posted:
September 30, 2010

Contact this candidate

Resume:

LARRY A. BLACKMORE

**** ********** **.

Troy, Ohio 45373

937-***-**** (Home)

937-***-**** (Cell)

PROFESSIONAL OBJECTIVE

Seeking a position that will allow me to combine my extensive

courier/delivery driver experience with my business knowledge. My

attention to details and my effective interpersonal skills will also

enhance my objective.

SUMMARY OF EXPERIENCE

An experienced courier with outstanding knowledge of serving the customer

by understanding the importance of establishing a positive working

relationship with the customer. I have experience in addressing the needs

of many customers on a daily basis. As a courier, I have experience in

delivering anything from small packages up to picking up and delivering

large manufactured goods requiring a box truck delivery, some of which have

required an overnight run to insure on-time delivery. Can anticipate and

solve problems through careful analysis, planning, and handling of details.

Able to communicate effectively at all levels as a "Teams"-oriented player.

PROFESSIONAL EXPERIENCE

American Courier Express (Dayton, OH) 2006- 2008

Courier, Delivery Driver

. Deliver items by identifying destinations, establishing on-time

delivery routes, obtaining both packages and delivery instructions

from the customer. Serve the customers by understanding and resolving

or forwarding complaints. Make sure that customer is totally satisfied

at all times.

. Maintain delivery truck operating efficiency by completing preventive

maintenance requirements and scheduling repairs. Maintain safe

operation and clean appearance of delivery vehicles. Maintain

delivery, truck, and driving records required by employer.

Priority Dispatch, Inc. (Dayton, OH) 2003- 2006

Courier, Lab Technician

. Make both scheduled and emergency deliveries to hospitals and doctors'

offices of nuclear medicine used in radiology departments.

. Support registered nuclear medicine pharmacists by performing numerous

lab-related activities

Comprehensive Payroll Services, Inc. (Dayton, OH) 2002-2003

Payroll Customer Service Representative

. Address payroll processing questions, market payroll services to new

customers.

Faurecia Exhaust Systems, Inc. (Troy, OH) 1996-2002

Payroll Administrator

. Processed biweekly salaried payroll for 200 employees and coordinated

weekly payrolls for 800 hourly employees from three plant locations.

. Reviewed all reports and registers following the run, provided data

for weekly cash requirements and check recon, and resolved questions

on payroll-related tax inquiries.

Inventory Control Planner/Supplier Contact

. Analyzed component needs for manufacturing lines in an automotive

environment.

. Implemented Supply Solutions software as a real-time

visibility/release tool.

Dryden Molders, Inc. / R & D Molding, Inc. (Dayton, OH) 1991-1996

Payroll Supervisor

. Processed weekly payroll for 250 hourly and salaried employees.

. Implemented ADP PC/Payroll System that included a Total Time

timekeeping package.

. Generated payroll-related entries to post to General Ledger and

prepared payroll reports by using the Report Writer function.

Premark International - Food Equipment Group (Troy, OH) 1980-1991

Supervisor, Factory Payroll

. Responsible for the payrolls of the local and remote plant locations

using the MSA Payroll/Personnel System to process on-line data

transmissions.

Payroll Systems Administrator

. Responsible for scheduling all computer jobs and reports related to

the MSA software package. Reviewed payroll reports to insure accuracy

of pay data.

EDUCATION

University of Cincinnati, BBA (Marketing)

Edison State College (Principles of Accounting I, II, III)

AFFILIATIONS

Leadership Troy (Ohio) Member



Contact this candidate