Customer Service Human Resources

Francine carson

**** ******** **** ( akron, ohio 44312

330-***-**** ( abjnid@r.postjobfree.com

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OBJECTIVE

To obtain a position utilizing my organizational and administrative skills.

SUMMARY OF QUALIFICATIONS

. Workers' Compensation / Personal Injury

. Microsoft Word 2007 / Excel / Power Point

. Internet / Email (Outlook)

. Office Procedures (organization, priority, office machines, typing,

filing, scheduling appointments, assigning duties and work).

. Ten Key

. Accounts Receivable / Ordering Supplies / Payroll / Payment Posting /

Deposits

. Transcription

. Customer Service (in person, email, and telephone)

. Electronic Filing with the Bureau of Workers' Compensation / ICO

. Paralegal - ability to solve problems and research

. Medical Billing - Workers' Compensation / Charge Posting

. secretarial - time management, organizational skills, and work

independently

. Human Resources - reviewing resumes and interviewing

. Classes in Team Resolution, Compensation and Benefits, and Recruitment

. Typing - 55 wpm

EMPLOYMENT

Springfield Local School Teaching Assistant 2009 -

Present

Educational Assistant

Workers' Compensation Paralegal 2005 - 2008

Nicholas DeGennaro, Attorney at Law

Workers' Compensation Paralegal 1999 - 2005

Dean Wagner, Attorney at Law

Workers' Compensation Biller 1998 - 1999

Crystal Clinic

EDUCATION

Associate of Arts in Business Administration April

10, 2010

American InterContinental University Hoffman

Estates, IL

. GPA 3.7

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