Office Manager

DANIELLE SPENCE

** ****** ****, **** ****, NL A*A 1K7, 709-***-****, *****@****.**

QUALIFICATIONS

Excellent personal motivation to work as a team or individually.

Focused, dependable, multi-tasker, flexible, positive, emotionally stable, able to adapt

effectively to challenging and emergency situations.

Well developed skills in prioritizing, organization, decision making, time management,

and verbal/written communication skills.

Strong interpersonal skills resulting in exceptional rapport with people.

Able to deal courteously, professionally, and tactfully with the general public in a variety

of circumstances.

Excellent analytical skills

EDUCATION

College of the North Atlantic, Clarenville May 2012

Certificate, Office Administration

ICS, Montreal, QC May 2010

Diploma, Business Management

Cape Breton University, Sydney NS May 2006

Degree, Community Studies

Focus: Psychology

College of the North Atlantic, Stephenville April 2004

Diploma, Community Studies

Focus: Disabilities/Community Economic Development

ICS, Montreal, QC May 2001

Diploma, PC Repair

Sir Wilfred Grenfell College, Corner Brook April 2001

General Studies

College of the North Atlantic, Corner Brook May 2000

Programmer Analyst

EXPERIENCE

2000 – Present

Dan Spence Refrigeration Ltd

Shareholder in the company since birth

Started off as general maintenance (cleaning)

2006 – Hired on in office, current position: Office Manager

Duties:

- Answering phone

- Inventory

- Bookkeeping

- Filing/organizing

- Webpage design

- Collections

Supported Employment of Deer Lake and Extended Regions (SEDLER) Summer of 2003

Field placement for College of the North Atlantic’s Community Studies program

SWASP (Student Work And Service Program)

Duties for both positions at SEDLER:

- Light office work (answering phone, put cheque stubs in order)

- Park Attendant with a client

- Green Depot (sorting recyclables, answering phone, filling in for a co-worker

to work with a client)

Respite Care Aide Summer of 2002

Worked with a person with a disability

Duties:

- Companionship

- Community Access

- Personal care

Tree House Family Resource Center Summer of 2002

Field Placement for College of the North Atlantic’s Community Studies program

Duties:

-Light office work (Answering telephone, laminating and hanging posters)

-Assisting with programming

- Design a webpage

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