Customer Service High School

Janet V. Copeland

**** ** ****** *******

Cape Coral, Florida 33991

731-***-****

abjn9z@r.postjobfree.com

EDUCATION

Central High School, Savannah, TN 38372

**** ********

CAPABILITIES

. Excellent phone skills, switch board operator

. Customer service and billing, appointment scheduling

. Filing insurance claims hard copy and electronic claims

. Data entry of daily charges and payments

. Excellent calculating skills, typing, filing, faxing, general

computer skills

. Accounts payable/ Accounts receivable

. Medical Terminology, ICD-9 and CPT coding

. All phases of management of Family Practice and Internal Medicine

. Posting insurance remittances and E.O.B.

. DME Contractor (monthly visits on all patients)

. Set up and maintain equipment ( on call for 50 plus patients)

. Get Physicians CMN orders signed and processed

. HIPAA Compliant

EXPERIENCE

Hardin Memorial Hospital

2006 Wayne RD.

Savannah, TN 38372

731-***-****

1976 -1979

John D. Lay, MD

855 Wayne Rd

Savannah, TN 38372

731-***-****

1979-2006

Family Home Care, Inc.

10950 US 72

Rogersville, AL 35652

256-***-****

2001-2008

REFERENCES

Bob Shutt, Pharmacist

855 Wayne Rd.

Savannah, TN 38372

731-***-****

Judge Danny Smith

465 Main St.

Savannah, TN 38372

731-***-****

Jane Lay

301 Cobblestone Dr.

Savannah, TN 38372

731-***-****

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