Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Rockford, IL, 61103
Posted:
September 30, 2010

Contact this candidate

Resume:

Christina l. smith

**** ********* **.

Rockford, IL 61103

815-***-****

abjn1k@r.postjobfree.com

September 26, 2010

To Whom It May Concern:

I'm writing in response for the position listed available on your

website. My many years' experience in medical services and the

financial industry is very compatible with your requirements.

As you will see on my enclosed resume, I am a very versatile

employee. I have been sent to many, various seminars and classes to

make me well rounded. I also have attended Rock Valley College. I

have strong technical skills and proficiency in MS Office including

Excel and Word, which I use daily. In addition, I have successfully

provided support services to my co-workers, customers, and

supervisors/owners. My accomplishments include operations, staff

development and customer service. My background includes nearly

eleven years of experience in the financial field, and over seven

years in the medical field. I have the professional experience and

track record for which you are searching. I am self-motivated, a

quick learner, and enthusiastic to contribute to your company's

success. The details of your business suggest to me that the

position I seek will involve many of the same responsibilities that

I have performed. I work very well independently, but know how to

be a team player also. Consider the characteristics and experiences

that I possess:

Patient Care

Administrative/Clerical Skills

Organization/Detail Oriented

Confidentiality

Multi-tasking

I know I can make a positive contribution to your company. I'd like

the opportunity to put my experience to work for you. I promise

meeting with me will not be a waste of your time. I look forward to

discussing my capabilities in more detail. I am available for

personal interview at your earliest convenience. Thank you for your

time and consideration.

Sincerely,

Christina L. Smith

7197 bergstrom rd . Rockford, IL 61103

Phone 815-***-**** . E-mail abjn1k@r.postjobfree.com

christina l. Smith

OBJECTIVE

Seeking a challenging position that can utilize my

skills to establish a productive employment

relationship of mutual benefit.

Professional experience

2007-Present Rockford

MetroCentre Rockford, IL

Finance/Accounting Department

~Assist Financial Director

~Work with IceHog GM

~AP duties

~AR duties

~Statements/Billing

~Corporate Sponsors

~Vendor Communication

~Data Entry

~Filing/Organization

~Periodic bank deposits

~Cash Per diem hockey team

~Weekly reporting to GM, Asst GM,

~Account management

~MS Office

2000-2007 Dr. Mary

White Rockford,

IL

~MS Office-Word, Excel, etc.

~Assist doctor/Patient Care

~Posting Payments, mail, insurance ~All

clerical/office duties

~Billing insurance, Medicare, patients

~Data Entry

~Monthly reports/logs

~Bank deposits/daily balancing

~Send electronic claims

~Opening/Closing Office

~Patient account management

~Scheduling

~Reception/Answering phones ~Cash

handling

~Dictation

~Organize new systems/logs

~Computer conversion 2002

~Supply ordering

2000 Gaffney

Staffing Services, Inc. Rockford,

IL

Rockford Board of Education (while attending RVC);

various departments

~Jefferson High School - Administrative Assistant

to Mr. Carter, Principal

~Froberg Elementary School - Administrative

Assistant to Mr. Mahan, Principal

~Rockford Board of Education - Grant Department -

Linda B. Spangrud, Director

~Rockford Board of Education - Social Service

Department - Ed Portillo, Director

Mercantile Bank

Rockford, IL

Assistant Branch Manager

~Responsible for overseeing the branch

~Interviews/hiring/terminations

~Data Entry

~Management of Employees

~ Loan Operations/Documents

~Computer, typing, filing

~Teller Operations

~Customer Service

~Operations

~Cross-selling and sales goals

Financial Savings Officer

~Management of employees

~Scheduling employees

~Consumer Loan Officer

~Opening of new accounts

~IRA Consultant

~Clerical, computer, typing, filing

~Various Classes, seminars

~Appointment setting

~Computer conversion

Chief Teller Supervisor

~Entering Mortgage Loans online

~Entering Consumer Loans Online

~Opening/closing branch

~Management of employees

~Consorter Service

~Balancing branch daily

~Teller duties

~Various seminars/classes

eDUCATION

2000-2008 Accounting

Classes/Office/Medical Seminars Rockford, IL

1992-Continuing Rock Valley College

Rockford, IL

1989-1999 Various Financial Seminars

Rockford, IL

1987-Diploma and License IBA College of

Cosmetology Rockford, IL

1987-Diploma Greater Rockford Academy

Rockford, IL

REFERENCES

Tricia Stewart Medical Assistant

779-***-****

Greg Effler Special

Education Teacher 815-***-****

Beverly Sullivan Alpine Bank

Manager 815-***-****

Christina Smith*7197 Bergstrom Rd.*Rockford, IL 61103*815-979-

8314*abjn1k@r.postjobfree.com[pic][pic]



Contact this candidate