Customer Service Sales

Jasmine s. bunts

**** * ***** ****** ***** Albany, GA 31721 Phone: 229-***-**** ************@*****.***

Assistant Teacher

I am interested in furthering my experience in a classroom atmosphere. I believe I can be a very great asset in the

classroom. As a new teacher in a new millennium I plan to teach the curriculum to the best of my ability while keeping in

mind the changing status of the classroom. I believe that students learn in different ways and at different paces and that I

must make sure all of my students are well prepared for the next grade and the future. I can offer an enthusiastic and

friendly service in the classroom that will excite the students as well as the parents. I am prepared to work in an atmosphere

closely related to the children on a one on one basis. I’m a hard worker and quick learner; I put a lot of pride and integrity in

my work.

Professional Experience

Teleperformance usa– albany, ga 2008 to Present

Inbound Customer Service Support

Respond to customer inquiries inbound and via email

Provide outstanding customer service with expressing concern for the customer’s needs and offer assistance

Sell product and place customer orders in computer system.

Provide customers with product and service information.

Identify, research, and resolve customer issues using the computer system

Gathered and assessed needs of the customer

Research billing issues and misapplied payments

Transfer customer calls to appropriate staff

Identify, research, and resolve customer issues using the computer system.

Follow up on customer inquires not immediately resolved.

Work with supervision and management staff at all times to accommodate the client’s needs and expectations

Possess basic computer knowledge and skills

Excellent interpersonal, verbal and written communication skills

Longhorn steakhouse – albany, ga 2007 to 2008

Waitress

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic

beverages.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Explain how various menu items are prepared, describing ingredients and cooking methods.

Prepare checks that itemize and total meal costs and sales taxes.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required

Stock service areas with supplies such as coffee, food, tableware, and linens.

Target– albany, ga 2006 to 2007

Soft line Sales Floor/Fitting Room

Operated cash register and inventory stock

Greet customers

Keep the sales floor fully stocked for our guests and respond to guest and team member requests.

Deliver accurate pricing through tickets, labels and signs. Resolve guest concerns quickly and accurately.

Resolve guest concerns in a positive, helpful manner and help keep the store looking great.

stonebridge golf and country club– albany, ga 2006 to 2007

Waitress Pool, Party Parties, and Banquets

Operated cash register and inventory stock

Assist Banquet Coordinator with banquet and functions setup

Assist with training

Assist all members with food and beverage purchases on and off golf course.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Present menus to members and answer questions about menu items, making recommendations upon request.

Jasmine Bunts Resume Page 1

Education

Albany state university

Currently attending seeking a degree in Early Childhood Education

Volunteer

I did an internship at the Walt Disney College Program in Lake Buena Vista, FL. While attending, I worked at

the Wilderness Lodge and Resort as well as the Contemporary Resort. During my time, there I was enrolled

in several customer service courses to provide excellent customer service to all guests that entered the

resorts. These courses have instilled in great values for assisting all customers’ regards of their race, religion,

gender, or disability.

Student Teaching Experience

Sumter County Elementary School

Mrs. Holloway’s 3rd grade class

May 2009

Sarah Cobb Elementary School

Mrs. Darts’ 3rd grade class – Language Arts

September – November 2009

References Available Upon Request

Jasmine Bunts Resume Page 2

Contact this candidate