*** ** ******* **. 540-***-****

Fort Bragg, NC abjmz8@r.postjobfree.com

28307

Kathleen Elizabeth Somers

Objective Currently I am a college student attending

University of Phoenix majoring in Psychology, I

have achieved my associates degree and currently

working on my Bachelor's degree. My family has been

recently relocated to Ft. Bragg, North Carolina. I

am highly motivated and make use of time

efficiently. I also consider myself to be very

organized and able to multi-task with a diverse

amount of responsibilities.

Experience 2007-2008 Hendrick

Honda

Woodbridge, VA

Business Development Representative

Handled all word processing and typing.

Created spreadsheet reports for management.

Assisted Internet/Showroom and Phone customers with

sales and service needs. Represent the company in

professional matter through email, or phone. Made

calls to customers who have inquired about a

vehicle or service customers to drive business to

the dealership. Set appointment for service and

sales.

2006-2007 Hendrick

Honda Woodbridg

e, VA

Receptionist & File Clerk

Handled all word processing and typing.

Entered data for reports, sales, and inventory.

Maintained computerized inventory of all vehicles

and sales. Organized and stored all customer files

from vehicle, wholesale, and dealer exchange

vehicles. Answered the multi-line telephone and

represented the company in a professional and

businesslike manner. Greeted and assisted customers

respectively and solved problems in a timely

manner.

2004-2005

Williamsburg Hospitality House

Williamsburg, VA

Night Auditor

Handled two restaurant and hotel reports of

entire day. Balanced out receipts and customer

checkouts. Processed reports from previous day and

current day to each department. Analyzed financial

data off of city ledger, balancing out the day with

cash, credit cards, and checks. Insured all rooms

were charged correctly. Answered multi-line

telephone and represented the company in a

professional and businesslike manner. Greeted and

assisted customers checking out the following

morning, or checking in the previous night.

Feb 2003-Aug 2003 Hendrick

Honda Woodbridg

e, VA

Service Cashier

Answered multi-line telephone for Service and

parts department. Checked customers out of service

and parts and solved problems in a timely manner.

Assisted special finance department with packaging

deals, warranty reports. Assisted Spanish Speaking

customers throughout dealership.

Education 2008-Present Day University of

Phoenix

Online

Associates in Psychology 8/2010

Bachelors'- Present Day

2003-2004 Christopher Newport University

Newport News, VA

Undergraduate- 12 Credits General Studies

12 Credits tested out of Spanish

1999-2003 Osbourn

Park S. High School Manassas,

VA

High School Diploma - Advanced Studies

Skills Excellent Organizational Skills

Strong Customer Relations Skills

Bilingual Spanish/English

Computer Proficiency

Data Entry

Telephone Answering, 12-Line system

Word processing and Typing at 60 WPM

File Clerk

Computer: Microsoft Word, Powerpoint, Excel,

Outlook, Aeros, HigherGear, Reynolds & Reynolds,

Adobe Acrobat

Volunteer Volunteer: Army Family Readiness Group for 82CAB

122 ASB HSC (Co-Leader)

. Awards- 1 with the 122ASB HSC, 1 with the Combat

Aviation Brigade, 1 with 82nd Division

. over 100 hours

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