Customer Service Real Estate

A lexandra Bogdan

**** *. ******* ******** ****

Apt. 3310

Toledo, OH 43623

419-***-****

OBJECTIVE:

Provide and offer excellent customer service, manage multiple projects

simultaneously, and create an organized and easy to use and find filing system

both online and externally.

I am excited to bring my skills, energy and experience to your company.

EMPLOYMENT H ISTORY:

7/2007 – 06/2009

Equity I ndustrial Partners

Needham, MA

Tenant Relations Coordinator

• Managed tenant relations and requests

• Administered the collection of rent, expenses and compliance with lease

t erms

• Reduced receivables outstanding by one millions dollars over 12 months

• Assisted Property Managers in producing operating and tenant

i mprovement budgets

• Abstracted and reviewed leases

• Performed due diligence on acquisitions and new development projects

• Maintained effective relationships between Tenants and Landlords

• Communicated daily with Tenants, maintenance team and 3rd party

vendors

• Managed all bill backs to Tenants including utili ty reimbursements

5/2005 – 6/2007

C B Richard Ellis/New England: Real Estate Brokerage

Boston, MA

E xecutive Assistant

• Awarded the opportunity to assist in closing over 50 sales/leasebacks of

i ndustrial properties nationwide (Only person in the company history to

get this opportunity below Associate level of organization)

• Created market survey booklets for broker & client use

• Prepared and wrote offering memorandums, and proposals for properties

across New England and several additional markets

• Organized RECON database to manage property, tenant, client and

m arket information

• Maintained & organized Outlook Calendars, monthly expense reports,

extensive electronic & hard copy filing system for a team of five Senior

Partners

• Coordinated open houses at various listed properties located in New

E ngland

9/2004 – 4/2005

Korsak Realty

Nashua, NH

Executive Assistant

• Responsible for organizing all lease contracts and tax information for

more than 26 different entities and related tenants

• Wrote and reviewed legal documents, including leases and purchase and

sales agreements

• Created performance objectives for administrative staff for which I was

a lso held accountable

• Tracked and maintained property and liabili ty insurance for Real Estate

p roperties and sub-contractors

• Prepared weekly agenda and minutes distributed to Partners

• Managed schedules and contacts for all partners in organization

• Responsible for wri ting, designing and distributing quarterly newsletter

U NDERGRADUATE EXPER IENCE:

8/2001 – 4/2004

Creative Clubhouse Children’s Center

Westford, MA

Program Coordinator

• Managed team of teachers

• Collected and created weekly cur riculum

• H i red and t rained new teachers

9/2000 – 5/2001

Northern Essex

H averhill, MA

Teachers Aid & Tutor

• Assisted classroom Professor in the general daily curr iculum taught in

class

• Helped to develop lesson plans & methods of problem solving

• Supervised classroom when Professor was out

• Helped students develop positive attitudes towards learning and studying

• Assisted students in achieving a better understanding of the subject

m aterial

• Maintained records on each student being tutored, including follow up

and periodic assessment

E DUCATION:

U niversity of Massachusetts

B A, H istory & Sociology

Lowell, MA

G raduated: 2004

N orthern Essex

H averhill, MA

Associates Degree

December 2001

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