Administrative Assistant Customer Service

**** ***** ****** 601-***-**** cell

Jackson, MS 39212 601-***-****-home

abjmy6@r.postjobfree.com

Sonya N. Shippings

Experience 9/14/2009- 04/30/2010 Magnolia Woman's Clinic

Medical Receptionist / Scheduler

My position requires:

Scheduling patient's office visits

Checking in patients

Responsible for completing training in medical

terminology and MS office suite

Pulling patient charts

Receptionist/answering the telephone and faxing

records to different hospitals.

Responsible for processing patient billing

accurately

7/5/2008- 08/31/2009 Entergy (Contractor)

Jackson, MS

Administrative Specialist

My duties include the following:

Proofing and Revising Policies and Procedures using

Excel and Words

Managing assigned procedures

Input accurate account data and information

Provide timely and accurate information to

customers and intra-departmental personnel

Process accounts accordingly to ensure department

policies and procedures are accurate

Working as a team player

Cover duties for other employees as necessary

11/16/2007- 03/14/2008 Mental Health

Association of the Capital Area

Jackson, MS

Receptionist/Administrative Assistant

My duties include the following:

Collection of past and present accounts

Checks and Balances

Coding grant

Answering multiple phone lines and transferring

calls

Scheduled Appointments

Ran errands to local businesses

Handled Grant Reimbursements, Making Envelopes,

Creating spreadsheets

11/2005- 11/16/2007 L-3 Vertex Aerospace

Madison, MS

Receptionist/Customer Service/PBX Operator

My duties include the following:

Greeting customers in a courteous and professional

manner

Answering multiple telephone lines and transferring

calls

Correspondence via email of meetings and visitors

arrivals

07/2003 -11/2005 Paul Moak Honda Jackson, MS

Receptionist/ Cashier/PBX Operator

Collection of past and present accounts

Handled and balanced a cash drawer

Operated multi-line switchboard

Directed visitors to correct destinations

Assisted customers with claim tickets and invoices

Handled incoming and outgoing express mail

07/1999-07/2003 Hallmark Toyota Jackson, MS

Administrative Assistant/Account Payable/ Account

Receivable

Handled and balanced a cash drawer

Prepared billing invoices for customer check out

Operated multi-line switchboard

Assisted customers with claim tickets and invoices

Education 2009 Holmes Community College Jackson, MS

Medical Tech

Skills Typing speed 40wpm, proficient in MS Word,

PowerPoint, Access, Outlook, Excel, Publisher,

copier, printer, fax, scanner, and eFax,

Contact this candidate