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Service Manager

Location:
Albany, NY, 12202
Posted:
October 12, 2010

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Resume:

Sarah F. Kalman

** ******** **. ***. *

Albany, NY 12210

607-***-****

abjmxq@r.postjobfree.com

Education

Cornell University, A.B.D.

M.P.S. Africana Studies

Overall G.P.A.: 4.075/4.3

State University of New York College at Oneonta, December 2005

B.S. English

Dual English/Africana and Latino Studies Major

Minor in Religious Studies

Overall G.P.A: 3.99/4.00, Summa cum laude

English Department Honors

Africana and Latino Studies Honors

Employment History

New York State Department of Labor, May 2008-April 2010

• Labor Services Representative

- Investigated and adjudicated Unemployment Insurance claims that relate

specifically to Section 599 of UI Law and the 1974 Federal Trade Act

William George Agency for Children’s Services

• Residential Counselor, January 2008-June 2008

- Instructed and assisted children in the areas of organization and care of personal

belongings; personal health, grooming, and hygiene; personal habits and conduct;

money management; time management; eating, sleeping, and study habits

Cornell University

• Teaching/Research Assistant, August 2006-May 2008

• Robert Purcell Service Center Service Associate, May 2007-August 2007

- Answered telephones and provided assistance to Service Center visitors

- Entered student housing data

- Sorted student mail

- Facilitated Cornell Reunion Weekend housing arrangements

SUNY Oneonta

• SUNY Oneonta Center for Multicultural Experiences (CME) Building Manager, July

2005-May 2006

- Facilitated programming of CME activities

- Provided assistance to and fostered interaction between student groups housed in

the CME

- Supervised student workers at the CME

• Africana and Latino Studies Department Office Associate, September 2004-September

2005

- Provided administrative support to department chairperson

- Provided students with information concerning ALS Major/Minor

- Answered telephones

- Made copies

• Americorps Service Member, September 2002-September 2003

- Tutored students in English and Social Studies at Oneonta High School

- Directed “Guided Study Hall” for ninth grade students at OHS

- English as Second Language (ESL) tutor at OHS

- Literacy Volunteers of America, Inc. Adult Basic Literacy Volunteer

- “Into the Streets” annual Oneonta Service Day participant

- Saturday’s Bread community feeding program volunteer

- Lord’s Table community feeding program volunteer

Professional Experience

SUNY Oneonta

• Editorial and Production Staff Associate for Phoebe: Journal of Gender and Cultural

Critiques, June 2004- December 2005

- Edited and copy-edited articles for publication

- Facilitated correspondence between journal editors and contributors via e-

mail and written letters

- Checked article sources

• Teaching Assistant

- Women in Africa and the Middle East, Fall 2005

- World Literature 200, Spring 2005

- James Joyce, Fall 2004

- Portraits of the Artist, Spring 2004

• National Coalition Building Institute Trainer, Fall 2003-Spring 2006

Awards

• State University of New York Chancellor’s Award for Student Excellence

• Susan Sutton Smith Award for Superior Student Achievement

• Richard Siegfried Student Award for Academic Excellence

• SUNY Oneonta “Best and Brightest” Award

• Susan Sutton Smith Scholar Award for Outstanding Achievement in English

• Provost’s Award for Academic Excellence

• Minnie Oliver Award for Outstanding English Major

• SUNY ACT for Excellence Scholarship

Activities

• Omicron Delta Kappa, Leadership Honor Society

• Sigma Tau Delta, English Honor Society

- Secretary, Fall 2004-Fall 2005

• AALANA (African American, Latino/a, Asian, Native American) Peer Mentor,

Fall 2004-Spring 2005

• SUNY Chancellor’s Award Committee for Excellence in Teaching and Excellence in

Faculty Service Student Representative

• College Union Activities Council (CUAC), Fall 2004-Spring 2005

Publications

• Courtney, Sarah. “Elisa Allen.” American Literary Characters (Detroit: Gale Group,

Forthcoming).

• Courtney, Sarah. “Michael Rumaker.” The Dictionary of Literary Biography: American

Short-Story Writers Since WWII, Fifth Series, ed. Patrick Meanor (Detroit: Gale Group,

2007).

References

• Heather Sanford, Cottage Director, William George Agency for Children’s Services

607-***-****

• Phil Rumley, Supervising Labor Services Representative

518-***-****

• Jeanette Hall, Supervising Labor Services Representative

518-***-****



Contact this candidate