Manager Case
Resume:
Tanna L Jennings
Carthage, IL ***21 US
Phone: 217-***-****
Alt Phone: 217-***-****
*******@*****.***
Objective
Dependable, enthusiastic person who learns quickly and movates others.
Abilities
Ability to manage several projects simultaneous, working under pressure,
communication with clients in helping them reach their goals.
Employment History
Career and Employment Specialist
07/2008 - Current Western Illinois Works--Hancock County Carthage, IL
Workforce Investment Act
Case Manager: Assisted displaced workers for training. Assist clients in job search.
Coordinate an employment referral program, interview applicants, advice on career
choices. Public speaking for Rapid Response meetings, for clients to fill out forms for
the Department of Labor. Maintained paper work for the Department of Labor, as per
guidelines. Maintain a database of employment opportunities and reference materials.
Monitor and evaluate program effectiveness and labor trends. Prepare budget
estimates for Workforce Investment Board and other community agencies. Coordinate
training in writing resumes, completing applications and interviewing. Collect and report
data on client progress. Attended workshops at the Department of Economic
Development, and many job fairs in the local community.
Case Manager
10/2006 - 06/2008 Hancock County Mental Health Center Carthage, IL
Worked with adults with disabilities. Teaching life and social skills. Charting progress
reports and communicating with family members.
Para Professional
08/1996 - 09/2006 Carthage High School/WCSEC Carthage, IL
One on one teachers aide. Teaching life and social skills to mentally challenged
children. Charting progress reports and communicating with parents and teachers.
Order Entry Clerk
03/1988 - 04/1996 Good Apple Publishing Company Carthage, IL
Processed Book orders and subscription order daily. Calculated and deposited daily
cash sales, checked invoices and statements monthly. Accounts payable and
receivable. Handled customer questions while maintaining customer satisfaction.
Assembler
05/1978 - 11/1988 Methode Electronics Carthage, IL
Assembled car parts. Operated machines for manufacturing.
Education History
Completion Date Issuing Qualification Course of Study
Institution
07/10/2008 Ashwood Bachelors Degree Soical and
University Behavior Science
03/2004 Carl Sandburg 1 Year at College or a Basic Computer
College Technical or Vocational Courses
School
Basic knowledge of Word Perfect, Excel and outlook Express
Certifications
Certification Title Issuing Organization Completion Date
Phlebotomy Carl Sandburg College 03/2007
References
Lila Herendeen LSa Dept OBs Amtrak Fort Worth, TX
Mark Bernbrockt Field Rep. IL AFL-CIO Quincy, IL
Mari Aanenson Teacher Carl Sandburg College Carthage, IL
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