Service High School
Resume:
ROY D. HERRON
**** ******** **.( Flint MI *****( 810-***-****(
To acquire a position where my skills are best utilized and where the
potential for personal growth and improvement are obtainable.
Qualifications
Highly personable Service Professional with a wide range of work
experience.
o Talent for identifying customer needs and presenting appropriate
service.
o Extensive background in customer-oriented service operations
o Excellent communication skills; maintain positive relations with staff
and customers in high-volume, fast-paced operations.
o Proven ability to handle currency and financial transactions accurately;
resolve discrepancies promptly.
o Familiar with Microsoft Word, Microsoft Excel, e-mail,
Education
. Baker College of Business
Flint, MI 48529
Communications Major
. Northern High School
Flint, MI 48504
Professional Experience
G.M Spo Plant, Drain Plains,MI 08/2009-
11/2009
Shipping Clerk
Checked in parts at dock stations, monitored inventory reports to be
shipped into hand held computer. Operated propane fork lift truck to load
parts to semi-trucks for routes.
Fountain Pointe Apt. Grand Blanc, MI 48502
10/2003 - 08/2009
Club House Attendant / Maintenance
Job duties:
Work in partnership with administration to attain customer approval.
Supply tenants with services that maintain and increase repair levels to
customers. Perform lockouts and general security task. Serve as a key
holder for lockout in tenant rooms. Served as a liaison person for ups
carrier. Provided up keep for the center clubhouse.
Great Lakes Crossing, Auburn Hills Michigan
7/2004- 8/2007
Public Safety Officer
Job duties:
Collaborate with Management to achieve strategic plans to enhance customer
satisfaction. Provide tenants and clients with tools to maintain and
increase service levels to both internal and external customers. Work
closely with other departments to clarify information, and distribute
reports. Gather, analyze, and report daily/weekly/monthly center activity
for insurance companies and Law enforcement agencies. Patrol the mall
secure and unsecure the doors.
Contact this candidate