Manager Customer Service
Resume:
shirley jane ducker
Cape Coral, FL 33914
objective
Following retirement from a diverse and extensive
background in management, seeking a challenging and
exciting atmosphere to showcase my talents. Also,
to offer myself as a dependable and highly
motivated team player.
Experience
July 2009 - April 2010 Sears Roebuck & Co. South
Ridge, SC
Merchandising Specialist
Oversight of weekly POS Ad set activities and
presentation standards.
Customer assistance and refund / ROR processing.
Daily cash handling and detail auditing
responsibilities.
April 2002 - December 2008 Money Corner, Inc. South
Ridge, SC
General Manager
Overall four-wall accountability for a
multi-million dollar retail banking facility
Human Resource oversight including selection,
onboarding and development.
Profit and Loss accountability including revenue
growth and expense control.
June 1988 - April 2002 Gyramathy & Associates South
Ridge, SC
Restaurant General Manager
Overall four-wall accountability for a
multi-million dollar restaurant chain location.
Human Resource oversight including selection,
onboarding and development.
Profit and Loss accountability including revenue
growth and expense control..
February 1977 - May 1988
IGA Grocery Stores
Assistant Store Manager
Overall four-wall accountability for a
multi-million dollar grocery business including
customer service and administrative tasks.
Human Resource oversight including selection,
onboarding and development. Merchandising and
replenishment.
Profit and Loss accountability including revenue
growth and expense control..
Education
1971-1975 Holly High School Holly, MI
.High School Diploma
REFERENCES
Available upon request
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