Manager Customer Service
Resume:
Adrian Woods
* ** Thistle Drive * Selma, NC ***** * 919-***-**** * abjmor@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Superior customer service skills
Excellent written and oral communication skills
Proficient in all Microsoft Office suites
Background in management, marketing, and accounting functions
Experience with applicant selection and interviewing applicants
Creativity, both in idea generation and artistic expression
Perform well independently or within a team environment
Ability to collect and analyze information to solve problems quickly and accurately
Word processing: 65 wpm
PROFESSIONAL EXPERIENCE
2006-present Assistant Manager
Walgreen’s, Zebulon, NC
Maintain a professional environment
Supervise 12 or more employees
Handle payroll for 12 or more employees
Create marketing opportunities in store, both with merchandising creatively, as
well as designing promotions to increase sales
Resolve customer complaints and employee issues in a fast, professional manner
Prepare invoices
Develop and maintain relationship with vendors
Train and develop new and existing employees to help enhance job performance
Follow cash handling procedures to ensure correct cash flow from store
operations
Assist in creating schedule for 12 or more employees
Answer multiple-line telephone system
Maintain inventory levels through ordering and reducing shrink
EDUCATION
Bachelor of Science, Management and Marketing, University of North Carolina at Pembroke, Pembroke, North
Carolina
ACHIEVEMENTS
Eagle Scout, 1998; Varsity basketball at UNC-Pembroke, 2001-2003
Adrian Woods
29 Thistle Drive, Selma, NC
abjmor@r.postjobfree.com
REFERENCES
Thomas Swansey
Naval Officer
United States Naval Academy
abjmor@r.postjobfree.com
Bruce Young
Property Manager
Parrish Realty
Gary Bruce
Store Manager
Walgreen’s
Contact this candidate