Customer Service Supervisor
Resume:
Stephen Blanchard
**** ***** ******, **********, ** 71303
abjmno@r.postjobfree.com
OBJECTIVE
A career which will not only challenge me but continue my
education.
SKILLS PROFILE
Proficient with computers, both hardware and software
Knowledge of and experience with Windows XP and Windows 7
Experience with Windows Server 2003 and 2008
Experience in managing servers, policies and anti-virus software
Strong electronics background
Strong willingness to learn and excel
Good customer-relations background
EMPLOYMENT HISTORY
Help-Desk Technician May, 2010 -
July2010
Kinetix Technologies, Alexandria, LA
Supervisor: Philip Laborde 318-***-****
Assist customers through remote desktop sessions in
troubleshooting problems with PCs including but not limited to:
Outlook, internet connectivity, Microsoft errors, etc.
Travel on-site to customer locations to further assist with PC
and/or server and domain issues, install memory upgrades in
servers, troubleshoot hardware
Run fiber optic and Cat 5 cabling throughout customer sites
Arcade Technician Nov 2009 - May
2010
Paragon Casino Resort, Marksville, LA
Supervisor : Ola Hawn 800-***-****
Troubleshoot and repair any and all parts of arcade games in the
arcade, RV lodge, and employee break areas
Order parts and manage storage room
Perform preventive maintenance and sustain machine cleanliness
Stocker Feb 2009 - Aug
2009
CVS Pharmacy, Lafayette, LA
Supervisor: Christie Summers 337-***-****
Stock merchandise on sales floor and maintain storage room
Assist with sales and operate cash register
Deliver great customer service
Team Leader, Hardware
Feb 2005 - Feb 2009
Lowe's Home Improvement Warehouse, Lafayette, LA
Supervisor: Charles Kughn 337-***-****
Manage schedules and work delegation throughout the department
Manage special orders
Stock merchandise and complete daily inventory procedures
Maintain and deliver great customer service
EDUCATION
Associate's of Industrial Electronics July 2009
Louisiana Technical College, Lafayette, LA
High School Diploma
May 2003
Avoyelles High School, Moreauville, LA
References
Dustin Bonnette Friend, Co-worker: 15
years
Heather Ricky-Elledge Co-worker,
Supervisor: 5 years
Philip Laborde Supervisor, Co-worker:
1 year
James Riley Co-
worker: 1 year
Jerry McNeal Co-
worker: 1 year
Contact this candidate