Desiree Garcia Gutierrez
St. Peters MO 63376
PERSONAL SKILLS AND ABILITIES
Computer Literate, (Microsoft Word, Excel, PowerPoint)
Report Writing
Clerical and Receptionist skills
Communication skills (Bilingual) English/Spanish
Telephone Etiquette
Inventory and Stock control
Active Listening
Critical Thinking
Integrity/Self Control
Heavy or Light Maintenance
ANDREWS INTERNATIONAL location (Adobe Headquarters) 06/2010-08/2010
Assisted in front desk lobby answering phone calls for company headquarters
Entered data into company data base system
Conducted patrol checks of company site
First Responder to any emergency situation
Gate Entry access for company site
ASSET PROTECTION/AKAL SECURITY SERVICES 01/2009-04/2010
Supervised and controlled inmate behavior during the operation of the
detention center
Exercised appropriate judgment in handling of special needs situations or
inmates; provide assistance in classification of inmates
Performed searches of people, vehicles in search of objects capable of
concealing contraband, indoor and outdoor areas which may involve feeling
or detecting objects
Maintained control over inmates by always being aware of their location and
documenting
Transported or escorted inmates (hostile, aggressive, passive) using
handcuffs and other restraints in accordance to use of force policy and
procedures
Collected, resolved and/or directed to appropriate individual or division,
inmate complaints, grievances or requests
Endured verbal and mental abuse when confronted with hostile views of
opinions of inmates and other persons in an antagonistic environment
Observed and controlled visitors and inmates prior to, during and after
visits
(additional work experience available)
LICENCES AND CERTIFICATES
High School Diploma
Active Guard Card (CA)
Baton Permit (CA)
Tear Gas & OC Spray (CA)
CPR Certification (CA)
Standard First Aid (CA)
TRAINING
Arm bar Takedowns
Self Defense
Handcuffing
Cell Extraction
Handheld Metal Detector
X-RAY Scanner
Surveillance
Radio Dispatch
REFERENCES
(Available upon request) or interview