Customer Service Engineer
Resume:
Frederick Woods
*********.******@*****.***
Current Address Permanent Address
**** ******* **** *** **** St. SW
Madison, AL 35758 Aliceville, AL 35442
Objective: Seeking a challenging position with a well-established organization and
having the opportunity for advancement.
Education Alabama A&M University Normal, AL
B.S., Business Administration; concentration in Management Info. Systems
Dec. 2008
Activities Junior Class Representative, . 2006-2007
MIS Club, Vice President, 2007-2008
Office Systems Management Club
Management Information Systems Club
Dean’s List Fall 2008
Community Walter Jones Football Camp Volunteer, 2005-2009
Service Youth Mentoring at Joyful News Head Start
Work
Experience
08/09-Present TJ Maxx - Huntsville, AL
Process Associate/Team Lead
1 Unload weekly shipments, then process orders
2 Assist customers with product issues or questions
04/08-03/09 Sam’s Club - Huntsville, AL
Membership/Marketing
Offer customers exclusive club memberships to provide for their homes and
businesses
Promote club credit events
05/06-09-07 Belk - Huntsville, AL
Sales Associate
Assisted customers with merchandise selections and purchases
Resolved customer service issues
06/05-09/05 Redstone Arsenal – Redstone Arsenal, AL
Office System Engineer (Summer Hire)
3 Input unclassified organizational files using Microsoft Excel
References Available Upon Request
Contact this candidate