Service Customer
Resume:
JESS EMMANUEL V. GARRIDO
Lot ** Blk * Blue Bonnet Street
Greenland Executive Village, Cainta, Rizal
Contact No. +63-915*******
abjmh2@r.postjobfree.com
OBJECTIVE
Results focused Human Resource, Employee Standards/Relations and Administrative Management
practitioner eager to contribute towards optimizing the utilization of human capital in a more
challenging capacity.
SUMMARY OF QUALIFICATIONS
10 years of managerial experiences with proven integrity and competence in human
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resources, employee standards/relations and administrative management.
120 managerial trainings on supervisory development, ethical decision making and
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monitoring and evaluation (M&E) courses;
Organizational development (OD) practitioner;
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Top notch investigator and researcher;
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Strong analytical and evaluating skills;
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Versatile and adoptable in assuming different roles;
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Strategic partner and innovative problem solver.
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3 years HR Consultant for a Private Hospital
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Knowledge in SAP.
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EXPERIENCE WITH KEY ACCOMPLISHMENTS
Human Resources Manager
Grandspan Development Corporation
10 March 2014 to Present
Human Resource, Employee Standards/Relations and Administrative Management
Manage an HR team composing of 11 personnel and provides effective HR solutions to
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more than 600 personnel.
Improved recruitment activities by successfully hiring more than 30 personnel including
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consultants.
Build stronger relationship with all Provincial Employment Service Office (PESO) within
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the Province of Rizal.
Build stronger relationship with different universities and colleges within the Province of
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Rizal.
Streamlined the procedure for promotion of personnel.
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Streamlined the procedure for on the job training.
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Participated in the reorganization of the Company’s organizational structure and staffing
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pattern.
Effectively supervise the activities of the company’s canteen concessionaire.
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Effectively supervise the use of the company’s dormitories, guest rooms and fitness gym.
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Successfully implemented the full automation of salary releases and distribution.
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Administrative Services Chief
Authority of the Freeport Area of Bataan
17 January 2011 to 15 January 2014
Mariveles, Bataan
Human Resource, Employee Standards/Relations and Administrative Management
Provided fast and effective HR programs and solutions to more than 100 personnel
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including contracts of service.
Top notch investigator, objective researcher and innovative problem solver in
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handling all employee relations issues and disputes.
Participated in the crafting of the Company’s organizational structure and staffing
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pattern.
Created the job staffing of more than 120 positions including departments’
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functional statements with time motions studies.
Formulated and recommended organizational development programs that resulted
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to the fast and effective delivery of services to clients and stakeholders:
Policy on Office Attendance and Leave of Absence;
Policy on Dress Code;
Policy on the Procurement and Canvass of Goods;
Policy on Compensatory Time Off;
Policy on Office Mobile Phones;
Policy on Official Travel Abroad;
Policy on Limited Practice of Profession;
Policy on the Use of Office Vehicles; and
Policy on On the Job Training Program;
Created personnel database of employees with their respective professional and
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personal qualifications and information.
Built a strong partnership with different government agencies by establishing a
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direct communication link.
BilisAkyson Partner for Civil Service Commission (CSC)
Alternate Agency Authorized Officer (AAO) for Government Service Insurance
System (GSIS)
Business Partner for Pag IBIG and PhilHealth
Participated in the establishment of Labor Compliance Zone Accreditation Program
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within the Freeport Zone.
Supervised payroll preparations to ensure proper deductions are made resulting to
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100% error free salary releases and bonuses.
Accurately prepared the compensation packages for all employees.
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Responsible for the successful updating of GSIS, Pag IBIG and PhilHealth records
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of more than 80 employees.
Supervised the prompt remittances of GSIS, Pag IBIG and PhilHealth to avoid
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delay and penalty.
Led the planning and implementation of more than 20 training programs and events
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for the company including the first ever Team Building Activity successfully celebrated at
the Historical Island of Corregidor.
Led and supervised the initial screening of applicants and recommended to
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management the persons to be hired on a contract of service status.
Personally assisted retiring employees in the preparation of their retirement
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documents, which included the securing of CSC and Ombudsman clearances. Assisted
more than 10 retired employees.
Attorney II/Legal Officer II, Personnel Department
Commission on Elections
03 June 03 2004 to 16 January 2011
Intramuros, Manila
Human Resource, Employee Standards/Relations and Administrative Management
Provided fast and effective HR programs and solutions to more than 1,500 personnel
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nationwide.
Supervised and participated in the conduct of investigations on all employee relations
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issues and disputes and recommended to the Director of the Personnel Department, the
appropriate courses of action. Handle more or less 450 cases with 95% approval rating of
recommendations within the first submission.
100% implementation of all decisions on employee relations issues and disputes.
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Led in the formulation and recommendation of organization development programs that
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resulted to better work performance and which are still in force up to the present:
Policies on Leave Administration;
Policies on Transfer, Detail and Reassignment;
Policies on Private Practice of Profession;
Policies on Travel Abroad;
Policies on Financial Assistance; and
Initial Draft of Agency’s Code of Conduct.
Supervised and conducted fast, accurate and reliable researches and studies to guide the
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Directors of the department on the proper courses of action.
Monitored effectively the compliance to existing rules on office conduct, attendance, leave
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administration, payroll processing and benefit releases.
Fast and proper response to all requests and queries from personnelincluding change of
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information and extension of service.
Systems, Applications, Products (SAP) Experience
Selected to join a pool of trainers in preparations for the 2010 Automated Elections.
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Designated as an active member of the Project Management Office and was in charged in
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developing training manuals for the Precinct Count Optical Scan (PCOS) and Consolidated
Canvassing System (CCS) machines including the manual for random audit.
Led a team of 3 personnel in the preparations of these manuals including the printing and
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distribution of the same to different Comelec offices nationwide.
Led a team of 4 trainers to Iloilo City to conduct 3 day training on how to use the CCS
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machines to all Comelec officers and employees of Region VI. Participated by more than
100 personnel.
Sphere headed the revision of the power point training presentations for the PCOS and CCS
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Manual to achieve a more flexible training practice for participants, which can be
performed even on their own personal time.
Led a group of 10 personnel to Bulacan to conduct 2 day training on how to use the PCOS
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machines.
Member of a team of personnel who proceeded to Cagayan de Oro City to conduct 2 day
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training on how to use the PCOS machines in preparations to the ARMM elections.
Participated by at least 100 police officers.
ACADEMIC QUALIFICATIONS
Saint Louis University, 2002, Baguio City
Post Graduate Study
Bachelor of Laws
Saint Louis University, 1998, Baguio City
Bachelor of Arts in Political Science
ADDITIONAL SKILLS
Proficient in Microsoft Word, Excel, Powerpoint and Photoshop
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Above average knowledge on computer repair and troubleshooting
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Excellent customer service skills
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Loves to motivate people and give them inspiring thoughts
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Loves to work on complicated matters and present crystal clear explanations
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Loves to write
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Graduate of Supervisory Development Course Program provided by the CSC Regional
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Office No. III
MANAGERIAL TRAININGS
Monitoring and Evaluation (M&E)
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Civil Service Institute (CSI), Quezon City
26 November 2012 to 27 November 2012
Supervisory Development Course Track III
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
21 November 2012 to 23 November 2012
Seminar on Ethical Decision Making
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Civil Service Institute (CSI), Quezon City
16 August 2012 to 17 August 2012
Supervisory Development Course Track II
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
18 July 2012 to 20 July 2012
Supervisory Development Course Track I
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
21 March 2012 to 23 March 2012
Living, Loving and Serving as a Leader/Personnel Selection Board Skills
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Enhancement
Civil Service Commission (CSC) Regional Office No. 3, Morong, Bataan
17 March 2011 to 18 March 2011
OTHER TRAININGS
Government Procurement and Related Activities (in house)
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Department of Budget and Management (DBM) Region III
04 December 2012
Basic Customer Service Skills (in house)
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Civil Service Commission (CSC) Regional Office No. 3
07 November 2012 to 08 November 2012
Integrity Development Course (in house)
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Civil Service Commission (CSC) Regional Office No. 3
17 October 2012
Government Budgeting and Updates (in house)
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Department of Budget and Management (DBM) Central Office
11 October 2012
Public Service Ethics and Accountability (in house)
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Civil Service Commission (CSC) Regional Office No. 3
03 October 2012
BilisAksyon Partners Seminar Workshop (MamamayanMuna Seminar)
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
06 July 2012
Disaster Preparedness and Risk Reduction Seminar (in house)
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City of Balanga
15 May 2012
Gender Sensitivity Seminar (in house)
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Civil Service Commission (CSC) Regional Office No. 3
19 March 2012
Pre Retirement Counseling (in house)
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Civil Service Commission (CSC) Regional Office No. 3
16 February 2012
1st Luzon Council of Human Resource Management Practitioners’ (CHRMP)
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Convention
Civil Service Commission (CSC), Clark, Pampanga
06 December 2011 to 08 December 2011
Seminar on Civil Service Laws and Rules
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
01 August 2011
Leave Administration Course for Effectiveness
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Civil Service Commission (CSC) Regional Office No. 3, Pampanga
28 July 2011 to 29 July 2011
Pag IBIG Convention
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Pag IBIG Fund Dinalupihan Branch, Guagua, Pampanga
22 July 2011
Seminar on Anti Sexual Harrassment Law
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Civil Service Commission (CSC) Central Office, Quezon City
02 December 2010
Consolidated Canvassing System Training
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Smarthmathic TTM Joint Venture, UN Ave, City of Manila
October 2009
Records Management (in house)
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Records Management and Archives Office, Intramuros, City of Manila
August 2006
Updates in CSC Laws, Rules and Regulations
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Diliman, Quezon City
2004
GOVERNMENT ELIGIBILITY
Civil Service Professional
October 2004
CHARACTER REFERENCE
Available upon request
Contact this candidate