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Customer Service Administrative Assistant

Location:
Milwaukee, WI, 53222
Posted:
October 12, 2010

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Resume:

Inger S. Carr **** N. **th Street #* • Milwaukee, WI 53222

414-***-**** abjmgx@r.postjobfree.com

Objective: To obtain a rewarding, but challenging, full-time position that will offer stability and provide potential

growth in the secretarial field.

Accomplishments:

Employee of the Year award from WASS (Wisconsin Association of Staffing Services) for 2007

Certificate of Recognition for 2007 from Governor, Jim Doyle

Experience:

Peer Technical @ Harley -Davidson Motor Co. Milwaukee, WI

Administrative Assistant/File Clerk (Legal Department) 01/08 to 07/08

Open and closed attorneys' files on database and physically

Typed correspondence requesting executed Settlement Agreements or Releases

Data Entry

Processed Confidentiality Agreements

Picked up, distributed and delivered mail

Scanned documents upon request

Send out packages UPS

Miscellaneous projects assigned by attorneys as well as the paralegals

Personnel Specialists, Ltd./Legal Placements, Ltd West Allis, WI

Customer Service 04/07 to Present

Clerk at Milwaukee County Clerk of Courts

Greet customers and pull their court cases

Check files in and out upon request to courtrooms

Pick up and deliver files upon request to courtrooms

Extensive research projects

Snelling Personnel Services Milwaukee, WI

Clerical 10/04 to 04/07

Collected, sealed and stamped outgoing mail.

Used office equipment, such as envelope-sealing machine, record shaver, stamping machine.

Greeted customers, processed payments received, and provided receipts for payments.

Processed contracts and provided each contract with contract numbers.

Switchboard Operator

Hatch Staffing Services Milwaukee, WI

Receptionist 11/04 to 01/05

Received calls at establishment, determined nature of business and directed callers to destination.

Recorded name, time of call, nature of business and person called upon.

Answered inquiries from persons entering establishment.

Collected and distributed mail.

Recorded future appointments.

Van Ru Credit Corp. Brookfield, WI

Collector 10/03 to 05/ 04

Keep record of collections and status of accounts.

Locate customers to collect overdue accounts.

Phone customers and attempted to persuade customers to pay amount due or arranged for

payment at later date.

TempsPlus Milwaukee, WI

Data Entry Clerk 04/01 to 08/03

Operated keyboard and other data entry device to enter data into computer onto disk.

Entered alphabetic, numeric and symbolic data from source documents into computer, using data

entry device.

Compared data entered with source documents, and re-entered data in verification format on

screen.

Directed callers to destinations.

Jacquart & Lowe, S.C. Milwaukee, WI

Legal Secretary 08/99 to 01/01

Prepared legal papers and correspondence of legal nature, such as summonses, complaints,

motions and subpoenas, using typewriter, word processor and personal computer.

Responsible for general office duties such as greeting clients, answering incoming calls,

open/close client files, filing, open and distribute mail, faxing, copying.

Anchor Bank West Allis, WI

Customer Service Rep. 11/98 to 08/99

Received and disbursed money, and kept records of money and negotiable instruments involved

in financial transactions.

Received checks and cash for deposits, verified amounts and examined checks for endorsements.

Cashed checks after verification of signatures and customer balances.

Entered customers' transactions into computer and issued computer-generated receipts.

Balanced currency, coin and checks in cash drawer at end of shift, using calculator.

Maintained high standards of excellence.

Olsten Staffing Services Milwaukee, WI

Clerical 04/96 to 10/98

Received calls at establishment, determined nature of business and directed callers to destination.

Recorded name, time of call, nature of business and person called upon.

Typed memos, correspondence, reports and other documents.

Collected and distributed mail and messages.

Education: MBTI Business Training Institute Milwaukee, WI

Business Office Assistant 1985

North Division High School Milwaukee, WI

Diploma 1984

Springfield College School of Human Services Milwaukee, WI

09/2007 to Present

Bachelors of Science in Human Services

References: Available upon request



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