Customer Service Sales Representative
Resume:
GARY R DRAKE
Roseville, MN 55113
*******@***.***
OBJECTIVE: Position as a Customer Service or Sales Representative
SUMMARY
Highly motivated, dependable, punctual and personal team player with
experience in providing excellent customer service and selling company
products and services
RELEVANT SKILLS AND EXPERIENCE
Customer Service:
* Increase and maintain quality customer service that included
communicating with customers by telephone and in person regarding products
and services, payment options, do follow-up, and making sure customers were
satisfied with products and services
* Determine charges for services requested, and collect deposits and
payments
* Keep records of customer interactions and transactions, recording details
of inquiries, complaints, and comments, as well as taking appropriate
actions
* Resolve wide range of customer problems, issues and/or concerns by
applying diplomacy and tactfulness in a professional and timely manner
Driving:
* Provide safe, friendly and reliable transportation to students and
customers
* Performed pre-trip inspection to ensure vehicle is safe to operate
* Received AAA safety award
* Brought in new accounts for company
* Trained new drivers
* Red Cross First Aid trained
WORK HISTORY
Driver Delivery - Edible Arrangements - Roseville, MN 04/2010 to present
Inventory Counter - WIS International - Fridley, MN 01/2010 to 04/2010
Sales Representative - EcoQuest International - Roseville, MN 07/2006 to
Present
Bus Driver / Safety Trainer - First Student/Positive Connections - Hopkins,
MN 08/1996 to 07/2006
Sales Representative - Brinks Home Security - Plymouth, MN 11/1995 to
07/1996
EDUCATION
Associates Degree in Business - Bethel College/University - Arden Hills, MN
1983
REFERENCES: Available Upon Request
Contact this candidate