Customer Service Sales

Dennis Belcher, CPA

***** *. **** ****

602-***-**** (M) 623-***-**** (H)

Peoria, Arizona 85382

Email: abjmfq@r.postjobfree.com

Profile: A detail oriented, self-motivated professional with excellent

communication, problem solving and technical skills. Excels at analyzing

situations that aren't working, assessing potential resolutions,

identifying the best solution and designing and implementing procedures to

successfully implement the solution. Enjoys building consensus among

departments.

HIGHLIGHTS OF QUALIFICATIONS

Business Management Risk Management Forecasting

Cost Benefit Analysis Cash Flow Analysis Variance Analysis

Budgeting Forensic Accounting Lender Relationships

Accounting Firm Title Company Custom Accounting / Job

Relationships Relationships Costing Software

Selected Achievements

Analyzed the company's records, assessed the embezzlement that had

occurred, provided thorough, detailed documentation of the theft in a

concise informative report convinced the insurance company of the accuracy

of the data and succeeded in recovering in excess of $500,000.

Analyzed a complex real estate transaction, documented that the company had

overpaid for the property, proved the overpayment first to the skeptical

company President, then to the company attorney and finally to the seller

and his attorney. Recovered approximately $85,000, the full amount of the

overpayment.

Thoroughly analyzed the sales contract process and implemented a detailed

procedure for writing and processing sales contracts. Educated sales

associates in timing of changes and enforced the procedures established.

Saved the company money by reducing or eliminating late changes without

additional charges and eliminating math errors. Improved relations between

departments and avoided customer satisfaction issues.

Successfully led a company during its wind down of operations, overseeing

construction and customer service, supervising real estate brokers,

collaborating with attorneys on homeowners association lawsuits,

negotiating severance agreements with key personnel while downsizing the

operations to a customer service operation and established guidelines and

procedures for customer service personnel.

Completed two major transactions, solving problems in the absence of the

owners that had been handling them. Caught errors in title company

documents and successfully completed option agreements, meeting deadlines

and avoiding the company defaulting on loans. Initiated contact with

insurance agent to revise wording in insurance coverage for potential

defects in original apartment construction, coordinated discussions on

alternative wording with seller and its agents, ultimately achieving a

compromise that saved the closing of the apartment complex acquisition and

assuring the continued operation of the company.

TECHNICAL APPLICATIONS

Master Builder software, MAS 90 Accounting Software, CYMA accounting

software, Custom accounting/job costing software, Peachtree Accounting

Software, Quick Books, Excel, Word

EDUCATION

Bachelors Degree Accountancy - University of Illinois

Dennis Belcher, CPA

15831 N. 76th Lane

602-***-**** (M) 623-***-**** (H)

Peoria, Arizona 85382

Email: abjmfq@r.postjobfree.com

Risk Manager - Division Financial Officer - Corporate Controller

An accomplished financial executive successfully leading and managing

complex financial and accounting functions in corporate and consulting

positions. Diverse skills in business, technology and risk management. A

detailed professional who has consistently designed, developed and

implemented process improvements throughout corporate operations.

PROFESSIONAL EXPERIENCE

MCO & Associates, LLC Phoenix, AZ 2008 - 2008

Controller

. Performed all accounting functions

. Prepared cash flow projections, prepared billings, coded and paid

invoices, processed cash receipts and collected delinquent accounts,

computed sales tax and prepared returns, worked with accounting firm to

finish audit and tax returns and prepared reports.

Coded and input accounts payable, prepared billings, issued

checks, deposited checks online.

Self-employed/Consulti Phoenix, AZ 2007 - 2008

ng

Consultant

. Prepared monthly financial statements for multiple DeHaven entities,

analyzed accounts and documented revenues and expenses for IRS audit of

DeHaven.

. Submitted complete and accurate schedules to tax accountant for

preparation of DeHaven returns.

The DeHaven Phoenix, AZ 2000 - 2007

Company/DeHaven Homes,

LLC

Controller

. Led 3 person accounting department. Supervised and reviewed job costing

for approximately 180 homes per year. Prepared loan draw requests from

land owners and lenders. Analyzed data and prepared monthly cash flow

projections.

. Supervised all accounting activities. Prepared financial statements for

multiple entities. Timely funding of loan draws. Prepared payroll and

payroll tax returns. Prepared sales tax returns.

Prepared journal entries and reviewed entries prepared by others.

Coordinated closings with mortgage lenders and Title Company.

Coordinated loan draws and prepared special analyses for president

as needed.

Universal Homes, Inc. Phoenix, AZ 1998 - 2000

Controller

. Led 3 person accounting department. Prepared financial statements for

multiple entities. Prepared project forecasts and cash flow projections.

Prepared loan draw requests from lenders.

. Timely funding of loan draws from lenders. Coordinated closings with

Title Company. Coordinated audit with accounting firm. Builder's risk

reporting to insurance company.

Supervised accounts payable done by others. Printed checks.

Dennis Belcher, CPA

15831 N. 76th Lane

602-***-**** (M) 623-***-**** (H)

Peoria, Arizona 85382

Email: abjmfq@r.postjobfree.com

Self-employed/Consulti Phoenix, AZ 1996 - 1998

ng

Consultant

Analyzed development scenarios for land owner. Successfully

recovered in excess of $500,000 embezzled from private career

school. Designed and implemented controls for health club,

trained club manager, reviewed records, made adjustments and

prepared financial statements.

Radnor Sun Village Surprise, AZ 1992 - 1996

Partnership

Division Financial Officer

. Led 4 person accounting department. Prepared monthly financial

statements and reporting packages. Prepared and updated forecasts

quarterly. Prepared monthly cash flows. Led entire operation during wind

down.

. Analyzed variances on revenues and expenses monthly. Designed and

implemented procedure for review of sales contracts. Oversaw

construction, sales, customer service and downsizing as company wound down

operations.

Coordinated closings with the title company. Reviewed accounts

payable and journal entries prepared by others. Prepared journal

entries. Performed analyses as requested.

Contact this candidate