Jessica L. Wolinski

*** ********** ****. 561-***-****

Stuart, FL 34994 abjmf6@r.postjobfree.com

Computer Knowledge

Microsoft Word

Microsoft Excel

Microsoft Outlook

Real Servicing

Real Viewer

UPS shipping software

Internet Searching/Research

PowerPoint

Computer Ease

Timberline

Fed Ex shipping software

Wintac

Quick books

Experience

Latitude 27 Roofing Corp, Stuart, FL 7/08-10/08

Office Manager

Filed and kept track of permits

Draft work proposals

Lien Releases

Customer Service

Notice to Owner

Invoicing

Warranty packages

Material packages

Order material

Inspections

Work orders

Altman Contractors, Boca Raton, FL 10/06-3/08

Warranty Manager

Coordinated subcontractor appointments with homeowners

In charge of all contacts of warranty issues

Maintained and tracked weekly status reports

Created warranty manuals for the Homeowner association

Created warranty manuals for the Altman warranty dept

Met with homeowners to resolve unsatisfactory issues

Coordinated homeowner walk thrus

Built and maintained homeowner files

Over seen billing for the department

Generated work orders

Met with construction personal to resolve repetitive warranty issues

Beta Drywall, Coconut Creek, FL 7/06- 10/06

Customer Service/ Accounts Receivable/ Receptionist

Scheduled customer service appointments with homeowners & builders

Receive and input all invoices in computer

Coordinate meetings between supervisors, vendors, new hires, etc.

Aiding in biding out jobs and other aspects of estimating

Received Plans for new jobs

Personally assisted the VP with day to day operations

Ordered all paint material for new projects

Town and Country Homes, Boynton Beach, FL 6/2005 – 6/2006

Construction Coordinator

Updated daily work schedules

Drafted work orders

Subcontractor Liaison

Planned customer home walk through

Started/Closed job sites

Ordered inventory

Customer Service

Created new home owner file

Ocwen Federal Bank FSB West Palm Beach, FL 10/2003-6/2005

Satisfaction/Assignment Coordinator

Draft satisfactions of mortgage

Satisfaction corrections

Train new hires

Assignment requests

Draft assignments of mortgage

Research mortgage title chains

Monitor daily satisfaction documents

Handle attorney/title company correspondence

Rent Rite Port St. Lucie, FL 1/2003 – 10/2003

Customer Service Representative

Deposits

Accounts receivable

Marketing mailers

Telemarketing

Aided in collections

Performed store close-up

Verified applications for products

Sales in excess of $42,000/month

Designed merchandise displays

Issues and Answers Fort Pierce, FL 3/2001 – 1/2003

Quality Control Supervisor

Handled phones

Trained new hires

Monitored call center

Supervised 4 employees

Managed quality control

Conducted market research

Assigned staff percentage for surveys

Administered employee progress reports

Completed surveys for numerous retail product

*References Available Upon Request*

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